Incident report

Topics: Hotel, Police, Desks Pages: 1 (184 words) Published: December 4, 2014
Purpose of report: On January 31, 2014 at 12:00 noon hotel housekeeper Brittani Mason reported to the front desk of items missing in the North tower room 716. Police officer Joel Rodriguez from the Midland police department was called to hotel property at 12:25 pm to report all missing items. Report estimated up to seven-thousand dollars’ worth of missing items. Items reported missing include:

42 inch Samsung LCD television.
Jessica McClintoc comforter sets and pillows.
Two Seally queen size mattresses.
Two 24 inch table side lamps.
60 inch. floor lamp.
Lounge chair.
Computer desk.

Solution to prevent future possibilities of theft:
1. Check and monitor security cameras routinely.
2. Only in person guest checkout or fine will be applied upon failure. 3. Immediate walkthrough of hotel room after in person checkout to guarantee no missing items. 4. Walkthrough of hotel floors as scheduled by guest service manager. 5. Keys to rooms will only be issued to assigned housekeeper and housekeeping manager and must be turned in at the end of every shift. All departments including front desk staff, housekeeping, and engineering department will ensure these policies become effective immediately.

Adriana Martinez
Front Office Supervisor
DoubleTree by Hilton
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Accident Report Essay
  • Essay about P4;explain possible priorities and responses when dealing with two particular incidents or emergencies in a health or social...
  • Incident Reports, Logs, and Narrative Reports Essay
  • Serious Incident Report Essay
  • Discuss Health, Safety or Security Concerns Arising from a Specific Incident or Emergency in a Health and Social Care Setting. Essay
  • short report Essay
  • Recommendation Report Essay
  • Report Writing Essay

Become a StudyMode Member

Sign Up - It's Free