In-Class Portion of Final Exam

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IT630 – Computer Simulation & Modeling

In-Class Portion of Final Exam
(50 points)

Dr. Seidman June 10, 2010

DIRECTIONS - READ THIS FIRST

INTRODUCTION

Exam is from 6:00 pm to 9:15 pm. Answer both questions. Total of 50 points.

This is an open book, open notes, and open computers exam. This is an individual exam. No collaboration of any kind is permitted. No network connections until you post your answer files to Blackboard when you are done with the exam.

You are on the honor system. You have your instructor’s implicit trust. But, you must still hear the consequences of any cheating: immediate failure of the course and a report to the School of Business Dean for possible expulsion from the university.

DELIVERY OF ANSWER FILES

Put all of your answer files into one folder named: yourNameIT630InClassFinalExam located on your computer desktop. Zip this file. Zip file name should be: yourNameIT630InClassFinalExam. Post to Bb Deliver Here in folder named: WEEK 11: IN-CLASS PORTION OF FINAL EXAM.

Check with instructor to see that zip file is posted correctly.

After this, you may leave the exam room.

QUESTIONS:

If you have any questions during the exam - ask your instructor.

DIRECTIONS - READ THIS FIRST

INTRODUCTION

Exam is from 6:00 pm to 9:15 pm. Answer both questions. Total of 50 points.

This is an open book, open notes, and open computers exam. This is an individual exam. No collaboration of any kind is permitted. No network connections until you post your answer files to Blackboard when you are done with the exam.

You are on the honor system. You have your instructor’s implicit trust. But, you must still hear the consequences of any cheating: immediate failure of the course and a report to the School of Business Dean for possible expulsion from the university.

DELIVERY OF ANSWER FILES

Put all of your answer files into one folder named: yourNameIT630InClassFinalExam located on your computer desktop. Zip this file. Zip file name should be: yourNameIT630InClassFinalExam. Post to Bb Deliver Here in folder named: WEEK 11: IN-CLASS PORTION OF FINAL EXAM.

Check with instructor to see that zip file is posted correctly.

After this, you may leave the exam room.

QUESTIONS:

If you have any questions during the exam - ask your instructor.

Question #1 Airport Terminal Arena model (25 points total)

PART I: BASE MODEL (10 points)

Management wants to study Terminal #1 at a hub airport with an eventual eye toward improvement. The first step is to model it as it is (i.e., BASE model) during the eight hours of the busiest part of a typical weekday.

You will create an Arena model of the check-in and the security operations, only. Once passengers get through security they are on their way to their departure gate and leave the system.

Passengers arrive one at a time through the front entrance from curbside ground transportation with interarrival times distributed Expo(0.5) minutes. [All time units are in minutes.] Of these arriving passengers, 33% go left to an old-fashioned manual check-in counter. And, 57% of the arriving passengers go right to a new automated check-in counter. These two types of passengers take no time to move from the front entrance to their check-in locations.

The remaining 10% of arriving passengers do not need to check in at all and go directly from the front entrance to security. It takes these passengers Unif(3, 5) to move from the front entrance to security.

There are two agents at the manual check-in station, fed by a single first-come-first-server queue. Manual check-in service times are Triangular(1, 2, 5). After manual check-in, it takes passengers Unif(2.5, 6.5) to walk to the security area.

The automated check-in consists of two kiosks and is fed by a single first-come-first-server queue....
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