Improving Organization Retention
A healthy and productive work environment is important for any organization. Problems will occur; how the problems are solved will influence an employee’s rate of satisfaction or content in his or her current workplace. At JC’s Casino, these problems seem not to be solved to the overall satisfaction if at all. The workplace is experiencing friction and high stress levels that need to be alleviated quickly. If the problems are not solved in a timely manner, the employees dissatisfaction will escalate, which will create more problems for the organization, such as shortage of staff, bad reputation, and loss in revenue. Work Motivation Theories
Employees may be motivated to work in a positive tone if the organization sets that tone. Several work motivation theories exist to supplement these methods. Theory of Work Adjustment
The Theory of Work Adjustment (TWA) describes the various relations between each employee and his or her respective work environment. The TWA uses different instruments, research monographs, and other materials to enhance positive development in the workplace. The TWA states that work is conceptualized between the work environment and the employee. Because the work environment has requirements for specific skills, the employees shall be allowed to bring their skills and abilities forward for use in the work environment. In return, the employees shall be compensated with a salary and other benefits that have been agreed upon. In order for this to occur, the work environment must be safe and comfortable (Vocational Psychology Research, n.d.). Both parties should agree upon the requirement for what is an acceptable correspondence. The correspondence can be amended to meet ongoing changes in the work environment as necessary. To maintain work satisfaction, constant monitoring of the situation is critical. If the goals and other correspondence do not meet the current expectations of the work environment, the employees are less likely to be satisfied. Control Theory
The Control Theory controls the work environment and the employees by setting goals and guidelines for the expected performance of the employee. Upon establishment of goals, the employee and employer will create a schedule for providing and receiving feedback. During this feedback, adjustments could be made if the employee or employer deems it to be necessary (Spector, 2008). Employee Satisfaction
Employees who are not content in their work environment will most likely seek other options at other work locations. The satisfied employee will be less likely to leave his or her organization. However, when the unsatisfied employee leaves the organization, the organization is the one that will suffer because lack of staffing will affect the overall performance of the organization (Ennis, 2008). The management in the organization must maintain close relations with their employees and monitor the situation closely. Positive and optimistic attitude is also important. Without these characteristics, employees will not be loyal to their supervisors and the organization. Additionally, attitude and atmosphere is contagious, so if the upper-level management portrays a negative attitude, so will the front level employees and positive attitude will spread just as well. If the employees are satisfied, they are more likely to provide remarkable customer service, which in turn will increase revenue. Employees with a negative attitude may provide unpleasant customer service and turn even the most loyal customers away. Positive attitude is important in any field of work. Occupational Stressors
Many of the employees are feeling stressed. Most employees share the feeling of wanting fair treatment, decent pay, and motivation. Usually, there is a trigger that dampens these...