Improving Organization Retention

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Improving Organization Retention
University of Phoenix
October 29, 2012
Kelly Bonham
Saakshi Malik

When an organization has difficulty holding onto employees that are good, hard workers then that organization will fill up with those that are unqualified and will be understaffed as well. This will eventually affect the organization and its’ ability to be competitive. Retaining good employees is a big part in how an organization functions and whether or not it is successful. The way an organization functions lies mostly on the managerial skills in that workplace. Job satisfaction is conducive to a positive work environment that will enable JC's Casino to meet current and future business needs (Hausknecht, Rodda, & Howard, 2009). By using two motivational theories the casino can learn the many ways to retain employees. One of the work motivation theories that can help JC’s casino is the reinforcement theory. The reinforcement theory is all about rewards and reinforcement and how they can affect an individual’s behavior (Spector, 2008). The reinforcement theory was proposed by B.F. Skinner and states “states that individual’s behavior is a function of its consequences” (“Reinforcement Theory of Motivation”, n.d.). The reinforcement theory does not focus on internal states. Skinner believed that people are not free and are controlled by their environment. Although it appears people are motivated by internal causes, usually the causes can be related to the environment (Feist & Feist, 2009). According to this theory if behaviors are rewarded then the desired behaviors will repeat. The employees that are employed at JC’s casino are not being rewarded for any positive behaviors so the work is declining. The employees are all overworked and the hard work they put into their job do not get noticed. In the case of the housekeepers their job is not getting any better; instead it is getting increasingly worse. The job is not only getting...
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