Importance of Non-Verbal Communication in Multicultural Society

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Synopsis…………………………………………………………………………………………………………………….…2 Problem………………………………………………………………………………………………………………………..3 Significance…………………………………………………………………………………………………………………..3 Scope…………………………………………………………………………………………………………………………….4 Methodology…………………………………………………………………………………………………………………4 Sources………………………………………………………………………………………………………………………….5 Limitations…………………………………………………………………………………………………………………....6 Recommendations…………………………………………………………………………………………………………7 Findings………………………………………………………………………………………………………………………...8 * Types of nonverbal communication and body language …………………………….11 * Nonverbal communication and body language: Common mistakes………… 13 * Cultural Differences……………………………………………………………………………….….14 Conclusion………………………………………………………………………………………………………………….16 References………………………………………………………………………………………………………………….18

Synopsis

Different people belong to different cultures. They have different gestures, postures etc. When they meet at a single point they behave in the way their culture taught them, so there comes a clash. Throughout the report we will highlight the main problems faced by immigrants in Canada. Our objective is to let the people know how to use the power of non-verbal communication in multicultural society. We interviewed different people living in Canada for analyzing and solving the problem.

Problem

Nonverbal communications is usually understood as the process of communication through sending and receiving wordless messages.

Now the problem evolves when people belong to different cultures they have different gestures, postures etc. when people meet a person from another culture. There comes a clash. Everyone behave in the way his/her culture taught him. E.g. European Americans generally speak at a distance of 18 to 30 inches, whereas Latin Americans generally communicate at a distance of 8 to 18 inches, "The misconception occurs at an unconscious level that Latinos appear too pushy or overly intimating and that Anglos appear cold, uninterested and prejudiced."

Significance

* The main objective of our project is to tell people, how to use the power of non-verbal communication in multicultural society. As we are business students we will have to work in different organizations which can be culturally diverse. Throughout the report we will highlight the following things: * Examine the differences in nonverbal communications styles between different cultures and show how these differences can cause misperceptions, * Misinterpretations that lead to misunderstanding in cross cultural interactions.

Scope

Our scope is not very wide; we will just highlight the main problems regarding non-verbal communication faced by Canadian immigrants in their daily lives.

Methodology

* We collected information by reading library materials, and by conducting interviews on the internet. * We interviewed different people in Canada which is the most diverse area today in the world. Over 236,760 individuals immigrated to Canada in 2007, which means 650 persons/day approx. * Canada is home to more than 200 different ethnic and cultural groups We interviewed individuals from age group of 30 to 45 years on Skype (a Internet messenger for social interactions). As people of this age group have the most interactions with other people. We interviewed 10 persons and talked at least an hour with them to let them share their experiences.

The questions we asked to most of the recipients are:
Q-1)Have you faced any difficulty while communicating in daily life? Q-2)Do you believe on the statement it is not just what you say that matter it is how you say it? Q-3) What do you think the most important medium of communication? Q-4) Have you experienced any problem in non-verbal communication? Q-5) Can you illustrate any example of non-verbal communication?

Sources

We...
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