The Importance of Communication and Teamwork Among the Flight and Cabi

The Importance of Communication and Teamwork Among the Flight and Cabin Crew



TABLE OF CONTENTS
        ABSTRACT                                                 4
        INTRODUCTION                                             5
                Background                                       5
                Purpose/Audience                                 5
                Sources                                         5
                Limitaions                                       5
                Scope                                           5
        COLLECTED DATA                                           5
                Importance of   Communication Among the Crew     5
                Main Cause of Aircraft Accidents                 6
                Duties of the Crew Members                       7
                Expectations of the Crew                         7
                The Crew is a Team                               8
                Intimidatin in the Cockpit                       8
                Cabin Crew is a part of the Team                 9
                Trusting the Crew's Judgment                     9
                Crew Resource Management (CRM)                   9
                Outline of CRM Training                         10
                LOFT Training                                   10
                Organizing Resources and Priorities             11
        CONCLUSION                                               11
                Summary of Findings                             11
                Interpretation of Findings                       11
        REFERENCES                                               13



ABSTRACT

The majority of aircraft accidents are caused by human error, and an accident or
incident is linked together by a chain of errors. Most of these accidents could
have been avoided by the crew if they would have been communicating to each
other better. Some common errors that occur among the crew... [continues]

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