Impact of Training and Development on Employees Performance

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IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEES PERFORMANCE
(A CASE STUDY ON DASHEN BANK)

A SENIOR ESSAY SUBMITTED TO THE DEPARTMENT OF MANAGEMENT IN PARTIAL FULFILMENT FOR THE REQUIREMENT OF BACHELORS OF ART (BA) IN MANAGEMENT.

Submitted by: Tesfahun Shiferaw
Id No CBE/UR/1175/01
Submitted to: Teshome Desta

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MEKELLE UNIVERCITY

COLLEGE OF BUSINESS AND ECONOMICS

DEPARTEMENT OF MANAGEMENT

June, 2011
MEKELLE, ETHIOPIA

ACKNOWLEDGEMENT

It has become the willingness of God, the merciful, the almighty and the most passionate to finalize this paper.

I would like to express my heart –felt appreciate and gratitude to my advisor Mr. Teshome Desta for his critical reading of the paper and gave me valuable advice, suggestion and constructive comments on the paper at every stage make the more articulate.

I thank from the depth of my heart-felt thanks to my family to their financial and moral support in my school life and a successful completions of this research paper.

At last but least, I would like to express my sincere thanks to employees of Dashen Bank Mekelle for their help in returning the questionnaire quickly without any delay.

Content page no

Chapter one

1. Introduction……………………..……………………………………………………………………..1

1.1 background of the study…………………..……………………………………………………….…1

1.2 background of the organization…………….………………………………………………………...1

1.3 statement of the problem……………………..……………………………………………………....2

1.4 objective of the study…………………………………………………………………………….…..3

1.4.1 General objective …………………………………………………………………………………

1.4.2 Specific objective………………………….……………………………………………………..3

1.5 research methodology…………………………………………………………………….………….3

1.5.1 Sample design……………………………………………………………….……………….3

1.5.2. Sample size……………………………………………………………….…………………4

1.6 Significant of the study……………..………………………………………….…………………….4

1.8. limitation of the study……………..……………………………………….………………………..4

Chapter two

2. Literature review……………………………………………………………………………………..6

2.1 Training and development general description…………………………………………………….6

2.2 Management training ………………………………………………………………………………6

2.2.1 On the job include…………………………………………………………………………….7

2.2.2Off the job……………………………………………………………………………………..7

2.3 Training program………………………………………………..…………………………………9.

2.4 Evaluation of training and development programs……………..…………………………………10

2.4.1 Compute the cost of each training components………………………….………………….10

2.4.2rank each program based on its perceived value…………………………………………….10

2.4.3 Compute potential savings………………………………………………………………….10

2.4.4 Evaluate the effect of the training ………………………………………………………….10

2.4.5 Determine which program should be evaluated…...………………………………………..10

2.4.6 Establish evaluation objectives…………………….………………………………………..11

2.4.7 Estimate the cost of Evaluation ………………….…………………………………………11

2.4.8monitory the evaluation process …………………………………………...………………..11

2.4.9 Study and diagnose the evaluation report…………..……………………...………………..11

2.4.10 Make Decisions Based on the Findings…………….……………………...………………12

Chapter three

3. Data collection and analysis…………………………………………………..………………………

Chapter four

4. Conclusion and recommendation……………………………………………………………………..

4.1. Conclusion……………………………………..……………………………………………………

4.2. Recommendation……………………………………………………………………………………

Appendix ……………………………………………………………………………………………..

Questionnaires

References

List of table

Table 3.1. background of respondents ………………………………………………………………………

Table 3.2 Be put on...
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