Preview

Impact of Soft Hrm on Retention

Powerful Essays
Open Document
Open Document
1447 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Impact of Soft Hrm on Retention
Doing well by doing good: Strategic development of socially responsible behavior can build reputation, strengthen knowledge management and drive innovation

Downloads: The fulltext of this document has been downloaded 983 times since 2011
DOI (Permanent URL): 10.1108/02580541111177548
Article citation: , (2011) "Doing well by doing good: Strategic development of socially responsible behavior can build reputation, strengthen knowledge management and drive innovation", Strategic Direction, Vol. 27 Iss: 11, pp.30 - 32

Strategic development of socially responsible behavior can build reputation, strengthen knowledge management and drive innovation
Abstract
Purpose – This article aims to describe how one company has used an ethical approach to strengthen a competitive position based on knowledge management and technological innovation.

Design/methodology/approach – The article presents a case study of Indra, a leading Spanish technology company, showing how it has integrated corporate social responsibility within its strategic objectives.

Findings – What can you do to get and keep that competitive edge? One firm thinks it has found the answer by incorporating ethical behavior and corporate social responsibility (CSR) into every aspect of its activities. It seems that a corporate culture focused on ethical behavior can improve your standing and reputation inside and outside the company, so that employees, shareholders and communities at large see the organization as ready to do the right thing, rather than motivated exclusively by making money.

Practical implications – The article explains how basing competitive advantage on ethics and social responsibility can benefit stakeholders and improve long-term profitability in a technology-driven company. It shows how embedding ethical considerations and CSR as a basic aspect of strategy development and communicating this approach to stakeholders affects employee motivation and behavior, together with company

You May Also Find These Documents Helpful

  • Good Essays

    Est1 Task 310.2.1

    • 827 Words
    • 4 Pages

    Businesses today face a plethora of ethical duties such as upholding corporate governance, maintaining stakeholder relationships, and presenting an image of social responsibility. In review of Company Q’s (Q) current ethics culture, its image in regards to social responsibility is not equivalent to that of its competitors. In a growing market faced with increasingly challenging competition, there are several areas that Q can and needs to address to bring the company to a level of social responsibility that exceeds stakeholder expectations. First, attention Q needs to address market demands for additional locations to better serve current customers and attract new customers. Next, Q needs to place focus on community involvement to enhance brand recognition and reputation. Lastly, product lines need to be evaluated to ensure Q is responding to customer demands and promoting healthy living.…

    • 827 Words
    • 4 Pages
    Good Essays
  • Good Essays

    BHP Billiton Summary

    • 980 Words
    • 4 Pages

    Carroll, A.B. and Shabana, K.M. 2010, ‘The business case for corporate social responsibility: a review of concepts, research and practice’, International Journal of Management Reviews, vol. 12, no. 1 pp. 85- 105.…

    • 980 Words
    • 4 Pages
    Good Essays
  • Best Essays

    It is important to be socially responsible – that is, to work with stakeholders such as employees, customers, communities, and governments to make sure that the company does its part to minimize negative impacts on society and maximize contributions to important issues that are being addressed worldwide.” (McGraw Hill )…

    • 2930 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Using recent scientific breakthroughs, it is now possible to efficiently enhance the ethics of almost any organization. A simple process of setting a goal and then motivating, sustaining, and scaling ethical behaviors has produced numerous success stories. According to Seidman, W,. & McCauley, M (2010, July 15). Here are the steps that organization takes to try to ensure that all parts of the organization operate ethically. Step 1. Set the Bar. Use your organization’s “positive deviants” to establish a clear, specific standard of ethical values, attitudes and behaviors. Step 2. Motivate Ethics
. Guide all personnel to firmly embrace the goal of ethically achieving the positive deviant’s social good. When a positive deviant’s social good, or the inspiration behind their work, is presented to others in an empowering manner, it can be contagious for an organization. Step 3. Sustain Ethics
. Ensure that the commitment to ethics is sustainable, even in the face of contrary pressures. True ethical behavior is profound and long term. It is a way of doing business that is so engrained in the organization that people cannot imagine functioning any other way. Step 4. Scale Ethics. Engage a critical mass of the organization quickly to ensure that ethics pervades all aspects of the organization and becomes a true reflection of the organization as a whole. At the same time, individuals must display ethical behaviors in ways that are unique to their function and…

    • 1035 Words
    • 5 Pages
    Powerful Essays
  • Best Essays

    RWT1 Essay

    • 2603 Words
    • 11 Pages

    Smith, Alan D. (2007). Making the case for the competitive advantage of corporate social responsibility. Business Strategy Series, 8 (3), 190. DOI: 10.1108/17515630710684187…

    • 2603 Words
    • 11 Pages
    Best Essays
  • Good Essays

    MGT/498 ETHICS

    • 1056 Words
    • 4 Pages

    Johnson, A. (2008, March, 2). Practicing good ethics gives competitive advantage. Retrieved October 28, 2012 from, http://www.bizjournals.com/denver/stories/2008/03/03/smallb6.html?page=all…

    • 1056 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Whole Foods Market

    • 16815 Words
    • 68 Pages

    Porter, Michael E., and Mark R. Kramer. "Strategy & Society: The Link Between Competitive Advantage and Corporate Social Responsibility." Harvard Business Review 84 (2006): 78-92. Academic Source Premier. EBSCOhost. Auraria Library, Denver. 7 Mar. 2009 .…

    • 16815 Words
    • 68 Pages
    Powerful Essays
  • Powerful Essays

    Northcentral

    • 1600 Words
    • 7 Pages

    Corporate social responsibility and ethical behavior can bring important benefits to an organization. For examples, it would generate more customers, increase in product sale or distribution and profit. Also, least turnover from workers and increase productivity, a good way to attract investors, keep shares up and generate more people wanting to work for the company. An absence of corporate social responsibility or unethical action may harm a company’s reputation and this will drive away stakeholders and could suffer a loss in profits.…

    • 1600 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Ethics Reflection Paper

    • 474 Words
    • 2 Pages

    Every position within a company has a part in being ethical and socially responsible, from the top positions responsible for making key financial decisions to the entry-level employee who may have face-to-face interactions with customers, everyone is key to the company’s success. Companies often use Codes of Conduct to set the tone for behavior; Codes of Conduct can be used as guidelines for employees to follow and will often incorporate themselves into the company’s statement of corporate vision. Some companies establish ethical committees to “establish some kind of routine for probing into the general ethical climate of the firm”. (Mintzberg, Ghoshal, Lampel,& Quinn, 2003)…

    • 474 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Most want to make money in a responsible way is an assumption that many make, however, getting an organization to follow through with this thought can be quite challenging. Getting a framework in place that can start an organization on a sustainable path. Frameworks like the International Organization for Standardization ISO 26000 social responsibility platform “provides guidance on how businesses and organizations can operate in a socially responsible way” (ISO, 2010)Using this framework to implement new fundamental goals and initiatives in regards to becoming socially responsible and sustainable, is a key factor in starting an organization off on the right track. Without having to feel that they are greenwashing or not implementing policies and procedures correctly. “In general, ISO 26000 acknowledges that ‘social responsibility should be an integral part of a core organizational strategy” (Hahn, 2012, p.…

    • 2031 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Powerpoint

    • 1141 Words
    • 5 Pages

    Ethical behavior and corporate social responsibility can bring significant benefits to a business. For example, they may: attract customers to the firm's products, thereby boosting sales and profits, make employees want to stay with the business, reduce labor turnover and therefore increase productivity, attract more employees wanting to work for the business, reduce recruitment costs and enable the company to get the most talented employees, and attract investors and keep the company's share price high, thereby protecting the business from takeover(Macrothink 2012).…

    • 1141 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Coca-Cola Case Study

    • 774 Words
    • 4 Pages

    Having a good reputation is the most important factor for any business. A corporation can spend many decades building a good reputation with the use of quality ethical practices. The problem is the reputation can be tarnished quickly by a few lapses in ethical judgment. It is the responsibility of the leaders of an organization to be socially responsible in order to keep the reputation clean and untarnished.…

    • 774 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    ethics paper

    • 615 Words
    • 3 Pages

    Many organizations in the world today want and expect to turn a profit just as well of having a successful business; with this they have to have ethics. A company that trades nationwide has several ways of earning revenue, but the company has the duty of the profits for their worker, stakeholders, and customers. However, not only ethics control the whole aspect of the organization, social ramifications plays apart in the business as well. If the company produces poor ethics it will reflect on other aspects of the organization. .…

    • 615 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    (1999). An occupational information system for the 21st century: The development of O*NET. Washington, D.C.: American Psychological Association.…

    • 8260 Words
    • 34 Pages
    Powerful Essays
  • Good Essays

    Social Aspect in Marketing

    • 1492 Words
    • 6 Pages

    Most companies recognize that socially responsible activities improve their image among customers, stockholders, the financial community, and other relevant publics. Ethical and socially responsible practices are simply good business, resulting not only in favorable image, but ultimately in increased sales.…

    • 1492 Words
    • 6 Pages
    Good Essays