Impact of Information Systems on Retail Sector

Topics: Online shopping, Retailing, Electronic commerce Pages: 15 (3760 words) Published: January 31, 2013
Project Report

Impact of Information Systems
Retail sector

MIS – Project
Impact of Information System on the retail sector

1. General Overview3
2. Information Systems4
a. Transaction process system
b. Management Information System
c. Decision Support System
d. Executive Support System
3. Various Divisions9
e. IT and Retail alignment
f. Online stores – New business model
4. IT and Retail alignment9
g. Inventory Management
h. Standard ERP/CRM
i. POS Terminals
j. Supply chain management
5. Case study - Walmart retail chain11
6. Online Stores 12
k. New Business model
l. Survey – Indian online retail
7. Future Trends15
m. World as a retail experience
n. Tablet enabled service
8. Reference19

General Overview

IT has impacted retail sector to a great extent. Increasing competition in the sector has made it mandatory for the companies to make the product available to customer as * What they want
* Where they want
* When they want
* At most competitive prices

Information Systems helped companies to achieve this goal by * Streamline functioning
* Study of purchase habits
* Connecting decentralized business units
* Inventory control
* Supply chain management
* New business models – online system
* Innovations in the field

Companies like Wallmart, Tesco heavily rely on MIS systems to study purchase habits of the consumer. Wallmart moved a step ahead by incorporating an innovative supply chain system where the vendor is notified the same time when a product is sold from the shelf. This makes sure that no product will ever get out of stock.

Information Systems

Information systems (IS) is the study of complementary networks of hardware and software that people and organizations use to collect, filter, process, create, and distribute data; which is further used at various levels in an organization for decision making. This gives rise to another definition of Information systems that states - An information system is any combination of information technology and people's activities that support operations, management and decision making

Information Systems

Information systems are used at all level in an organization. Generation of sale receipts to decision making by senior management, all has been made effective and efficient with the use of information systems. Different level in an organization have different functions so one information system cannot serve the purpose of all. Therefore there are different types of information systems depending upon the application;

Senior Managers
Middle Managers

Transaction Processing System (TPS)

A Transaction Processing System (TPS) is a type of information system that collects, stores, modifies and retrieves the data transactions of an enterprise. Transaction made by a system must qualify ACID test in order to qualify for TPS;

A - Atomicity
Atomicity means that a transaction is either completed in full or not at all. For example, if funds are transferred from one account to another, this only counts as a bone fide transaction if both the withdrawal and deposit take place. If one account is debited and the other is not credited, it does not qualify as a transaction. TPS systems ensure that transactions take place in their entirety. C – Consistency

TPS systems exist within a set of operating rules (or integrity constraints). If an integrity constraint states that all transactions in a database must have a positive value, any transaction with a negative value would be refused. I – Isolation

Transactions must appear to take place in isolation. For example, when a fund transfer is made between two accounts the debiting of one and the crediting of another must appear to take place simultaneously. The funds...
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