Technical advice. IKEA staff are on hand to give advice on a number of aspects of the business from the layout and flow on the factory floor to the design of packaging. This allows the supplier to develop distinctive competences in, for example, the application of veneers and lacquers.
IT. The supplier will be linked to ECIS, IKEA's own system. This will allow him to have total transparency of the supply chain so that he can see IKEA sales forecasts and view inventory levels in distribution centres and stores. This helps him to anticipate orders. Upstream, the system facilitates JIT from his sub-suppliers. As the system becomes more refined additional benefits are coming on-stream such as a worldwide trading domain for IKEA partners to allow them to find the cheapest sources of raw