September 6, 2010
University of Phoenix
Assessed Discussion Question: Identifying Issues
Explore Kudler Fine Foods and respond to the following questions:
1. What is the difference between an issue and a problem?
I went to several sources to define both “problem” and “issue” to compare the differences. While researching the definition of “problem,” I found the following on Wikia.com:
“A problem is an obstacle which makes it difficult to achieve a desired goal, objective or purpose. It refers to a situation, condition, or issue that is yet unresolved. In a broad sense, a problem exists when an individual becomes aware of a significant difference between what actually is and what is desired between one or more individuals (WIKI, 2010).”
“In business, a problem is a difference between actual conditions and those that are required or desired. Often, the causes of a problem are not known, in which case root-cause analysis is employed to find the causes and identify corrective actions (WIKI, 2010).”
The definition of an “Issue” per Merriam-Webster.com: “a final outcome that usually constitutes a solution (as of a problem) or resolution (as of a difficulty) or a decision about something arrived at after consideration (Merriam-Webster Dictionary/Define Issue, 2010).”
As a result of this research, the difference of an issue and a problem could be measured by the complexity of the solution and the size of the issue. An issue is smaller and does not present a degree of difficulty when solving. A problem is of a larger scale and often requires more guidance and research to solve it. An example I found in this research is, forgetting your lunch is an issue, losing your job is a problem (Difference Between Issue and Problem, 2010).
2. What are some of the issues at Kudler Fine Foods?
Kudler Fine Foods was established in 1998 by Kathy Kudler. In reviewing the Kulder Fine... [continues]
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