Identify the Different Reasons People Communicate and Explain How Communication Affects Relationships Within the Work Setting

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1.1 - identify the different reasons people communicate
1.2 - Explain how communication affects relationships in the work setting when working in a care setting communication is a key factor, you need to be able to communicate with a wide range of people such as, children and young people, their parents, families and/or carers, other members or staff and managment, you will also have to come into contact with other professional from time to time such as; doctors,nurses, first aider, teachers and social workers. communication comes in many different forms from one-to-one interactions, with a child and parents or with a group, in setting i often have to talk to children in a group which we call a 'gathering' in a gathering we do different activities and it can sometimes be hard to keep all of the children and young peoples attension, i need to ensure that i use an enthusiastic tone of voice and it can often work better if i dont stay on the say activity for to long. you need communication for many different reasons, for example; To promote positve relationships - if you dont communicate effectively with the children, young people and their families then you will not be able to build a positive relationship with them. You also need communicational skills to maintain relationships - in setting each child has a key worker, the key worker performs the role of the carer, its important to maintain a relationship with a child so that they feel confortable and happy. communication is needed to exchange information - Parents often exchange information with practitioners in setting concerning their child i.e. child has not slept and may be tired so might need a bit longer for nap time or child has medication which you need to give. to negotiate and liaise with other, for example - practitoners discuss idea's for activities and displays for the room, managers liaise with other professionals and parents to discuss policies and procedures for the setting. you use communication...
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