Identification of the Impact of Cultural Diversity on Project Success

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CURTIN UNIVERSITY
FACULTY OF HUMANITIES
(DEPARTMENT OF CONSTRUCTION MANAGEMENT)

IDENTIFICATION OF THE IMPACT OF HOFSTEDE’S CROSS-CULTURAL DIMENSIONS ON THE DETERMINANTS OF PROJECT SUCCESS AMONG MANAGERS IN PRIVATE SECTOR ORGANIZATIONS IN MIRI, SARAWAK, MALAYSIA

Uyi Rapheal Edomwandagbon
7e0b8198/14
Mitrabinda Singh

Research thesis presented as a part of the requirements for the award of the degree of

MASTER OF SCIENCE (Project Management)

June 2012
Acknowledgement

My most sincere thanks and gratitude goes to my supervisor, Mrs. Mitrabinda Singh for her consistence patience, valuable advice and guidance throughout this final year project in every aspect. In addition, I would like to express my greatest gratitude to all the lecturers in Curtin University who at one time or the other have been there for me throughout the duration of this Master of Science in Project Management course.

I would also like to say a Special thanks to all my course mates and seniors for their contributions and support in the writing of this research. Last but not least, I would like to thank all of my family both here and back home for giving me this opportunity, Ik and Mathilda for their unrelenting effort in supporting me and Manami for her encouragements and love.

Abstract

The research focuses on identifying the underlying impact of Hofstede’s cross-cultural dimensions on project success among private sector organisations in Miri, Sarawak, Malaysia. Cultural difference is predominantly existent in most of today’s private sector organisations but the effect has been greatly overlooked. Following the aim of the study a number of questions has been drawn which the research aims to answer and an in-depth analysis of past literatures and studies has been conducted and used for the purpose of the underlying research and a number of hypotheses have been drawn for testing this study. First, an identification of the factors necessary for project success was done, followed by an analysis of cultural dimensions developed by Geert Hofstede (1984).

The effect of each of the dimensions in relation to organisations success factors was identified and these were applied to develop a correlation between the cultural dimensions and project success. The research study shall be conducted within selected strata of 20 private sector organisation in Miri with only the managers as participants, employing a quantitative approach using a set of questionnaire containing questions with 5-point likert scale and a demographic section of open and close-ended questions distributed among managers in Private sector organisations located in Miri, Sarawak. The resulting findings and conclusion shall help in establishing this relationship and provide substantial evidence on if cross-cultural differences in Private sector organisations contribute to the success of project in Private sector organisations located around Miri, Malaysia.

The relationship as evaluated by Tukiainen et al. (2004) and (Matveev and Milter 2004) is that the heterogeneous group of managers coming from different nations have lower project success and according to Higgs(1996) the heterogeneous group get advantages to get higher project success than the homogeneous group. The homogenous group here is the group of managers who are Malaysians from Miri private sector organizations. To analyse the group differences an independent sample T-test is conducted. Multiple regressions have been conducted to test the hypotheses.

Table of Contents
Chapter 11
1.1INTRODUCTION1
1.2BACKGROUND OF THE STUDY2
1.3PROBLEM STATEMENT3
1.4RESEARCH OBJECTIVES5
1.5OPERATIONAL DEFINITION OF CONCEPTS AND TERMS5
1.6METHODOLOGY7
1.7STRUCTURE OF THE REPORT8
Chapter 29
2.1INTRODUCTION9
2.2UNDERSTANDING PROJECT SUCCESS9
2.2.1Measuring project success10
2.3CULTURAL DIFFERENCES13
2.3.1Understanding Culture and Cultural...
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