Ict in Banking in Bangladesh

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DEPARTMENT OF MANAGEMENT INFORMATION SYSTEMS

ASSIGNMENT ON

Operation Management: ICT in Banking

DATE OF SUBMISSION:
18-09-2012

UNIVERSITY OF DHAKA
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DEPARTMENT OF MANAGEMENT INFORMATION SYSTEMS

SUBMITTED TO:

MD. Rakibul Hoque
Assistent Professor
DEPT. OF MIS
UNIVERSITY OF DHAKA

SUBMITTED BY:

|Name |ID |Signature | |Tonmoy Dey |06-01 | | |MD. Tareq Aziz |06-03 | | |Nadira khanam |06-04 | | |Tasnim Jahan |06-55 | | |Sanjida Sharmin |06-83 | |

UNIVERSITY OF DHAKA

CASE# 01: Mobile Banking
Mobile banking has changed the way of traditional banking. Anyone with simply a pin number (digits) can operate all types of banking services including depositing and withdrawing money, transferring balance etc by ensuring security and secrecy of his account. And such ICT service is providing significant benefits towards people of all classes, including educated or even uneducated mass, only with the prerequisite of having and using a mobile phone technology. Laksman Chandra Dey, a subscriber of DBBL mobile banking, informs- “I am quite surprise that bank is now at my hand. I can easily do my traditional banking activities not going to the bank. Standing in a huge row; waiting for an uncountable period of time and the slow way of processing all are now past in front of this fastest service provided my bank.’’ The DBBL-approved Citycell and Banglalink agents throughout the country for this service. The subscribers on showing necessary papers and payment of a fee of Tk 10 can open an account and receive a 4 digit-pin number. Then he with the help of those agents and using the pin can easily do banking. Subscriber, once becoming valid, can deposit or withdraw money five times a day and gets all other facilities like a regular and traditional subscriber of bank.

CASE# 02: Balance Transferring
Shawan, a tea boy in Dhaka University campus, is now using the BKASH service provided by ROBI in association with BRAC bank. And at the end of each month he transfers money to his parents in village by recharging the desired amount to his ROBI number from BKASH center at Sahbag. His parents then withdraw money by simply showing the pin number to the nearest BKASH point. Actually such balance transferring service is an upgrade form to the mobile banking and it makes the transaction process more safe and fast, only costing a minimum amount of commission. And it is surprising that both of them don’t need even a bank account. Because the mobile number of the transferor work as bank account. Even if the transferor and transferee don’t have any mobile number to use, it is still possible for them to do the transaction from the valid BEKASH point

CASE# 03: Admission Process of University
ICT in banking also change the traditional way of admission process. Tele Talk is helping to this extent. Students now don’t need to stand in a line to collect admission form from bank, then submitting money, collecting admit card. They simply by using Tele Talk number can do the overall process of admission with the bank and university authority. Tian, a candidate of Jagannath University BBA, informed-“I recharged 300tk to my Tele Talk number and then sent a SMS to the authority. Sonali Bank in favor of...
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