IBM’s learning transformation story.IBM Learning Solutions June 2004
IBM’s learning transformation story.
IBM’s learning transformation story. Page 2
Contents 2 3 4 8 Introduction IBM’s vision of learning — an investment in the future Implementing state-of-the-art learning at IBM Learning initiatives 17 IBM’s vision for learning 18 Conclusion
Introduction
For IBM, learning is a strategic enabler of change — an indispensable tool that supports new initiatives, re-skills our workforce and prepares us to address key market shifts and organizational transformations, such as those associated with the rapidly approaching on demand era. The fact that IBM spends about US$750 million annually 1 for learning initiatives represents a firm commitment to the belief that learning enhances productivity, enables development of employee potential, empowers employees and teams to innovate, and extends organizational knowledge to suppliers, partners and clients. Through a continual process of learning transformation, IBM has established leadership in learning, as defined and measured by business values, that is, how learning directly enables IBM’s businesses to win and grow in the competitive marketplace. The results are compelling:2 Learning anywhere, anytime and on demand — Employees spend an estimated 17 million hours each year (about 55 hours per employee) in formal training — either online, through online learning activities or in a traditional classroom. Approximately 47 percent of IBM learning days are now conducted online anywhere, anytime.3 Dedicated and talented workforce — IBM studies have linked learning with employee retention. They have concluded that, when given meaningful learning and developmental opportunities, 79 percent of IBM employees are likely to stay with the company for at least three years.4
The bottom line
IBM conducts almost half of all employee training via e-learning, realizing a cost avoidance of US$579 million over the past two... [continues]
IBM’s learning transformation story.
IBM’s learning transformation story. Page 2
Contents 2 3 4 8 Introduction IBM’s vision of learning — an investment in the future Implementing state-of-the-art learning at IBM Learning initiatives 17 IBM’s vision for learning 18 Conclusion
Introduction
For IBM, learning is a strategic enabler of change — an indispensable tool that supports new initiatives, re-skills our workforce and prepares us to address key market shifts and organizational transformations, such as those associated with the rapidly approaching on demand era. The fact that IBM spends about US$750 million annually 1 for learning initiatives represents a firm commitment to the belief that learning enhances productivity, enables development of employee potential, empowers employees and teams to innovate, and extends organizational knowledge to suppliers, partners and clients. Through a continual process of learning transformation, IBM has established leadership in learning, as defined and measured by business values, that is, how learning directly enables IBM’s businesses to win and grow in the competitive marketplace. The results are compelling:2 Learning anywhere, anytime and on demand — Employees spend an estimated 17 million hours each year (about 55 hours per employee) in formal training — either online, through online learning activities or in a traditional classroom. Approximately 47 percent of IBM learning days are now conducted online anywhere, anytime.3 Dedicated and talented workforce — IBM studies have linked learning with employee retention. They have concluded that, when given meaningful learning and developmental opportunities, 79 percent of IBM employees are likely to stay with the company for at least three years.4
The bottom line
IBM conducts almost half of all employee training via e-learning, realizing a cost avoidance of US$579 million over the past two... [continues]
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