Human Side of Management

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“Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relations with their people have been assigned a secondary role. This is too important a subject not to receive first-line attention. In this regard we could learn much from the Japanese. We must reinvest in the human side of management.” These words of wisdom by William Hewlett underline the importance of the subject under consideration in this article. Management, considered by some to be a worthless and undemanding profession, is in truth one of the most difficult jobs a person can undertake. Managers need not only be highly technically proficient but also require the ability to interact, deal and collaborate with people. In the modern age managers have achieved recognition as highly significant figures in the society, which directly leads to a weight of expectation being placed on their shoulders. Managers are looked upon as sources of inspiration, guidance and reliability. This load of expectation is in addition to the traditional management responsibilities that managers are bound to handle. A manager who is a master of all technical trades may still lack a few virtues required to be considered ‘great’. As the article suggests, great managers are the ones who realize that managing is not just a series of mechanical tasks but rather a set of human interactions. The traits and virtues required by managers to be labeled as great are discussed in detail in the article and practical examples of managers who have used these qualities to achieve enormous success are cited. The necessity for managers to maintain a solid relationship and understanding with the workforce is highlighted time and again in the article. Corporations, on the brink of uncertainty, unrest and in some cases even liquidation, have recovered to deliver high profits within a small timeframe owing to the integrity, imagination, empowerment, humility and heroic nature of...
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