Human Service Scenario Analysis

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Human Service Scenario Analysis
BSHS 322

Abstract
Kendra is an African American female who is going through some tough times. She is addicted to drugs, she does porn, and she is a prostitute. She had five children, but after recently losing two because of pneumonia, she has found herself in jeopardy of losing her other three children. Kendra does not know how to communicate properly because of growing up in a dysfunctional family. There are different ways to use effective communication strategies in order for clinicians to build strong working relationships with clients. Although an effective working relationship needs to be established, clinicians need to keep in mind of the cultural sensitivities that may be present. It is important to keep in mind the boundary issues that may arise in a clinician-client relationship, and it is important that these boundaries are not broken. No matter what is going on in an individual’s life, there are different groups that the individual can partake in in order to get the help that they need to succeed in life.

Human Service Scenario Analysis
Kendra is an African American female who is going through some tough times. She is addicted to drugs, she does porn, and she is a prostitute. She had five children, but after recently losing two because of pneumonia, she has now found herself in jeopardy of losing her other three children. Kendra does not know how to communicate properly because of growing up in a dysfunctional family. There are different ways to use effective communication strategies in order for clinicians to build strong working relationships with clients. Although an effective working relationship needs to be established, clinicians need to keep in mind of the cultural sensitivities that may be present. It is important to keep in mind the boundary issues that may arise in a clinician-client relationship, and it is important that these boundaries are not broken. No matter what is going on in an individual’s life, there are different groups that the individual can partake in in order to get the help that they need to succeed in life. Kendra

Kendra is a 29-year-old African American female. Growing up, her parents were not around much and when they were, they did not give her the attention she needed or wanted. In high school, she had a bad reputation. She was into sex, and she dated many guys who abused her both physically and mentally. Some of these guys also raped her. When Kendra was 17 she turned to drugs. Her drug of choice was heroin. She would inject herself with heroin multiple times a day, every day. At 18, she had a miscarriage and by 19 she was into porn. By the time she turned 26, she found herself with five children, a set of twin girls and three boys. One of her sons was diagnosed with Autism and another with Down Syndrome. The third son has no disability. Before the twins were 1, they died from Pneumonia. At 29 years old, Kendra is still addicted to heroin, she does porn occasionally and she has become a prostitute. She is now in jeopardy of losing her children because the state of California has labeled her as an unfit parent. Communication Style

Kendra does not know how to communicate effectively because of how she was raised and that she grew up in a dysfunctional family. Kendra communicates on a passive-aggressive level. She believes that she is powerless, stuck and she is resentful. She feels powerless because she has no control over how she was treated in high school by the different guys that she was involved in. When Kendra communicates, she often uses facial expressions that do not match how she honestly feels, and she denies that there is a problem. She does not see that there is a problem with how she is acting and how she is providing for her family.

There are different communication styles that could be used with Kendra. I could be assertive, passive or aggressive. The communication style that I would use with Kendra is being...
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