An In-depth analysis of Telstra:
Human Rights Obligations
Telstra is the largest Australia’s leading telecommunications and information services company that offering a full range of communications services such as mobile network (Telstra, 2014). Its potential customers are ranged from Asia Pacific to Africa with the bright success performances. Therefore, it mainly involved large amounts of two stakeholders which are employees and customers.
Definition of Human Rights
Human rights refer to some moral principles which describe certain standards of human behavior. It protected by United Nations Human Rights Declaration and international law. Moreover, human rights are known as inherent in all human beings whatever our nationality, language, religion or any other status (Daniel 2012). We are all equally entitled to our human rights without discrimination and these rights are all interrelated, interdependent and indivisible as mentioned by OHCHR (The United Nations, Office of the High Commissioner of Human Rights 2014).
Due to advanced technology development, consumers are easily to communicate with others just with a click everywhere. Besides, publics come together to take collective action and generate solutions to common problems, involved citizens and professionals to improve various aspects of communities. They could exercise their expression rights via online platforms. The advanced technology development enables Telstra to link people together and the whole community is link as an earth village.
Apart from this, employees are not only fighting for their salary but also the human rights regarding to the working conditions when the country is developing nowadays. Different from the past, they expected the company could maximize the profits and project the human rights simultaneously. Otherwise, they would seek appropriate feedbacks. The expectation is one kind of social contract that combines both employees and organizations of views in order to maintain good relationship in the society. Regarding to another stakeholder, customers, Telstra has collected numerous personal data when customers agreed to join the services. How they keep the customers data is a great concern in terms of human rights as it is consequence if the data are used. Generally, a corporate image and goodwill are based on the trustiness and its ability to take the social responsibility. Especially, Telstra had obtained the majority of market shares of 40% within the mobile services in the telecommunication industry as the results revealed in the research (Roy Morgan Single Source (Australia), 2014). It had the obligation to influence the society.
In this essay, I will examine both positive and negative side on terms of human rights obligations of Telstra Company.
Discussions against Human rights
As the largest company in Australia, the working hours and wages distribution of employees are being the concerns. How Telstra mange the budget and how they treated the employees in the road of being a successful company? Is the company against the human rights obligation to the operation? Since many company become a sweatshop while they wholeheartedly focus on making profit maximization.
In terms of working hours, Fair Work Ombudsman stated that an employee can work a maximum of 38 ordinary hours in a week. Ordinary hours are an employee's normal and regular hours of work, which do not attract overtime rates (Fair Work Ombudsman, 2014). A new system is created by Australian Government to monitor workplaces, then Fair Work Act 2009 is established (Australia Fair Work 2010, 52). However, some employees are still requested to nonstop working for long times or work overtimes without compensation. Even worse, children under 15 are forced to work over 15 hours a day without appropriate rights such having drinks or breaks in returns of absolutely low salary. What they need to work may be difficult or dangerous and the workplace...
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