A Systems Approach to Talent Management: Integrating Strategic Human Resources
Justin Jones University College University of Denver Capstone Project For Master of Professional Studies February 19, 2007
__________________ Robert Melvin Capstone Advisor __________________ Denise Pearson Academic Director Upon the Recommendation of the Department __________________ James R. Davis Dean
Jones-ii ABSTRACT This Capstone Project applies systems theory to strategic talent management in a large, multinational firm. The systems lens enables the organization to discover and leverage the strategic value of its talent in a sustainable manner. In today’s complex business environment of continual change and compressed time, Human Resource initiatives are often pushed aside as superfluous “people stuff.” However, as the global economy shifts from the Age of Industry to the Age of Information, the constrained resource holding the greatest promise for sustainable business performance is similarly evolving from financial to human capital. The systems view of this Project facilitates a deeper understanding of the value inherent in recruiting, developing, and retaining critical talent.
Jones-iii TABLE OF CONTENTS
ABSTRACT ............................................................................................ii INTRODUCTION ..................................................................................... 1 Goals and Objectives ..................................................................... 4 Benefits ......................................................................................... 6 REVIEW OF LITERATURE .......................................................................... 7 DESIGN AND IMPLEMENTATION............................................................... 30 RESULTS ........................................................................................... 41 Structural Elements.... [continues]
Justin Jones University College University of Denver Capstone Project For Master of Professional Studies February 19, 2007
__________________ Robert Melvin Capstone Advisor __________________ Denise Pearson Academic Director Upon the Recommendation of the Department __________________ James R. Davis Dean
Jones-ii ABSTRACT This Capstone Project applies systems theory to strategic talent management in a large, multinational firm. The systems lens enables the organization to discover and leverage the strategic value of its talent in a sustainable manner. In today’s complex business environment of continual change and compressed time, Human Resource initiatives are often pushed aside as superfluous “people stuff.” However, as the global economy shifts from the Age of Industry to the Age of Information, the constrained resource holding the greatest promise for sustainable business performance is similarly evolving from financial to human capital. The systems view of this Project facilitates a deeper understanding of the value inherent in recruiting, developing, and retaining critical talent.
Jones-iii TABLE OF CONTENTS
ABSTRACT ............................................................................................ii INTRODUCTION ..................................................................................... 1 Goals and Objectives ..................................................................... 4 Benefits ......................................................................................... 6 REVIEW OF LITERATURE .......................................................................... 7 DESIGN AND IMPLEMENTATION............................................................... 30 RESULTS ........................................................................................... 41 Structural Elements.... [continues]
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