Planning is important in our everyday life. Similarly planning in Human Resource (HR) is significant for an organization wishing to be successful. It is vital for attaining competitive edge in the market. Mostly top management fails to use HR Department more than as administrative support because they don’t realize its importance in managing the most crucial asset of the organization i.e. Human Resource (Rothwell, W. J and Kazanas, H. C., 2002). In this paper an HR Plan has been formulated for getting a practical view of Human Resource Planning.
Super Mart is an American company dealing in chain of departmental stores. Founded in 1972, it is the largest private employer and grocery retailer in United States. It owns 20% of the market share. It is functional across globe in U.K, Mexico, Argentina, China, South America, Puerto Rico, Brazil, Canada, Japan, Germany and South Korea. The company’s main competitor includes American Superstore, Sellers and Canada’s PurchaseKo (Frank, 2006). Super Mart has developed a frugal culture. The company’s aim has been to keep the prices low and also maintain the cutting-edge technology, a frugal corporate culture and a drive to make suppliers sell merchandise at cheaper prices. The employees are expected to keep the expenses at bare minimum. This shows in the meager salary and health facilities provided to the employees. The culture is present at the Headquarter also which is situated in a suburban location of Arkansas rather than New York. Its executives use coaches and don’t drive limousines and share hotel rooms. They come early, go late and work half day on Saturdays. The company’s main aim is delivering to customers at low cost which shows in its work culture as well (Wilbert, n.d.). For its internal communication Super Mart has recruited 300 HR personnel, whose job is to communicate the business objectives and growth opportunities to the employees. There also has been an integration of human resource practices with all business strategies for ensuring that all the employees are moving in same direction. An Ethics hotline has been developed where all the ethical issues are reported and promptly investigated (Wal-Mart’s new Communication Plan, 2007). The company has also updated its website to include all issues and controversies. The answer to the question as to why an employee will choose Super Mart as its employer lies in its brand value. Super Mart has 270 stores across America and has global presence. Its initiative in health care and employee benefits are gaining praise. Super Mart has realized that it is successful if its employees are happy, especially as it belongs to service sector, which spells good news for the employees. Recruitment and Selection
Recruitment is an important aspect for planning manpower. The recruitment process has been divided into four stages i.e. search plan, selection techniques, timetable and recruitment budget (Human resource Planning, 2006) Search Plan: For attracting the potential employees, media tools like advertising, visits at university and job exhibition are planned. This process is carried on for a period of one month. Selection Techniques: First job specification is designed for a particular position, say for front office employee. Educational Qualification: 10+2 or Graduate
Age limit: 25- 30
Qualities: Good communication skills, ready to work in shifts, adaptable to situations, customer friendly and persuasive and eye for detail. On the basis of the above specifications, candidates are shot listed and interviewed. The successful candidates are recommended and unsuccessful candidates are thanked and send back. The selection decision is detained with the area manager only. Timetable: The recruitment and selection process is spread over for four months, from January to April. The recruitment budget covering the advertisement, assessment of applications, interviews and reference checks...