Our Soldiers and their family members deserve the best personnel support possible. We cannot disregarded or overlook the level of service that is expected when a customer steps into our area of operation. By deliberate design, we are their only source of personnel problem resolution. As AG professionals, we possess the necessary tools to bring the Soldier’s anxiety to an end, and provide hope to those who require assistance. Therefore, we must understand the human spirit, and take in to account that the well being of family members is also vital to our forces readiness.
Adapting to change is one of the sticking points, which currently plagues the AG community. Military Personnel (MILPER) Messages are quickly posted and the information is available to the field almost instantaneously. Enablers, such as the S1 Net, HRC Home Pages, and local communities at all installations ensure the guidance is posted and quickly circulated throughout the Army. However, the changes are only temporary until the regulation can be updated. For the Warriors who do not understand the intricacies of the personnel system, the information and impact become diluted and confusing. Until the updated information is entered into... [continues]
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