Human Resource Management Practices and Policies of Pokhara Grande

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Human Resource Management is the process of developing, applying and evaluating policies, procedures, methods and programs relating to the individual in the organization. Human resource management includes Human Resource Planning, recruiting, selection, training and development, compensation, performance management and employee development. Effective human resource practices relate to company performance by contributing to employee and customer satisfaction, innovation, productivity, and development of a favorable reputation of the firm in the industry.

Objective of the study

The study has been undertaken to assess the Human Resource Management practices and policies of Pokhara Grande with the prime focus at formulation of strategies and tactics and how it contributes in implementing the Human Resource strategies.

Introduction of the company

Pokhara Grande Hotel is a place of remarkable natural beauty. The serenity of Fewa Lake and the magnificence of the fish tailed summit of Machhapuchhre rising behind creates an ambiance of peace and magic. Pokhara Grande is always ready to cater for everything we expect in a deluxe hotel and this is made possible by the undisputed efforts of its staff of 129, who are dedicated, well trained staff and at our service from the moment we check-in. All of our senses will be delighted by the compelling potpourri of beauty, elegance and richness that you will witness inand around the hotel. Savor unobstructed views of the mountains bordering the valley, shape yourself up in the gym, invigorate yourself in the Jacuzzi, dine quietly or have a banquet, show our swimming skills, spend a perfect honeymoon, unleash the poet in you in the beautiful gardens, conduct our business conference, rule the tables in the casino, or do whatever our heart desires; the possibilities are literally boundless while we are in care of Pokhara Grande.

Mission statement of the company

Pokhara Grande vision is to be the market leader in Pokhara and to be recognized as the leading brand in Nepal. It shall pursue this by being a profitable, progressive & innovative hospitality organization that performs professionally and with integrity and fairness towards all its stakeholders.

Their mission is to provide quality guest service to their guests that constantly meets & exceeds their expectations.

Human Resource Policies and Practices of the company we encountered

Human resources management in Pokhara Grande includes a variety of activities, and among them is deciding what staffing needs an organization has and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues and ensuring the personnel and management practices conforms to various regulations. Activities also include managing their approach to employee benefits and compensation, employee record and personnel policies.

HRM practices have shown to be valuable to the company’s success. Thus to be successful in a global market place, the challenge for all businesses regardless of size is to invest in human resources. They need to select and retain talented employees, undertake employee training and development programs and dismantle traditional bureaucratic structures that limit employee’s ability to be innovative and creative.

The commonly practices HR activities in Pokhara Grande include the following:

HR Planning



Training and Development


Performance Management

Employee Relations

HR Planning

Human Resource Planning in Pokhara Grande ensures that it has the right number and kind of people, at the right places, at the right time, capable of effectively and efficiently completing those tasks that will help the organization achieve its overall objectives.

At Pokhara Grande human resource planning involves forecasting the numbers of...
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