Human Resource Management Policies

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CHAPTER 11

HUMAN RESOURCE MANAGEMENT

CHAPTER OPENER

Coles Myer one of the organisation that have found that having good human resource management in place helps the organisation to become a highly competitive organisation. To become a highly performing organisation starts with being able to recruit and select the best applicants for various positions within the organisation. Job training and personal and professional development are other activities that are also part of managing a company’s human resources. This chapter explores the necessary components of an effective and efficient human resource management system.

CHAPTER OUTLINE

Introduction
Managers and Human Resource Departments
Strategic Human Resource Management
The Human Resource Management Process
Important Environmental Considerations
Human Resource Planning
Current Assessment
Future Human Resource Need Assessment
Developing a Future Program
Recruitment and Decruitment
Selection
What Is Selection?
Prediction
Validity
Reliability
Selection Devices
The Application Form
Written Tests
Performance Simulation Tests
The Interview
Background Investigations
Physical Examination
What Works Best and When?
Orientation
Employee Training
Skill Categories
Technical
Interpersonal
Problem Solving
Training Methods
On-the-Job Training
Off-the-Job Training
Compensation and Benefits
Performance Appraisal
Performance Appraisal Methods
Written Essays
Critical Incidents
Graphic Rating Scales
Behaviourally Anchored Rating Scales
Multiperson Comparisons
Objectives
360-degree Feedback
Providing Feedback in the Appraisal Review
Performance Appraisal in Other Countries
Career Development
The Way It Was
You and Your Career Today
Industrial Relations
Australian Industrial Relations
New Zealand's Industrial Relations
Current Issues in Human Resource Management
Managing a Diverse and Multicultural Workforce
Recruitment
Selection
Orientation and Training
Sexual Harassment
Family Concerns
Occupational Health and Safety
Summary

LEARNING OBJECTIVES

After reading this chapter, students should be able to:

1. Explain the importance of strategic human resource management.

2. Describe the human resource management process.

3. Differentiate between job descriptions and job specifications.

4. Contrast recruitment and decruitment options.

5. Explain the importance of validity and reliability in selection.

6. Describe the selection devices that work best with various kinds of jobs.

7. Identify the various training methods.

8. Identify six performance appraisal methods.

9. Discuss the challenges of managing your personal career.

10. Describe how HRM practices can facilitate workforce diversity.

11. Explain why sexual harassment is a growing concern of management.

12. Explain why family concerns and occupational health and safety should receive more attention.

LECTURE OUTLINE

1. INTRODUCTION.

The quality of an organisation is, to a large degree, determined by the quality of the people who work for the organisation. This chapter addresses the issues associated with human resource management.

2. MANAGERS AND HUMAN RESOURCE DEPARTMENTS.

Whether or not an organisation has a human resource department, every manager is involved with human resource decisions.

3. STRATEGIC HUMAN RESOURCE MANAGEMENT.

Various studies have concluded that an organisation's human resources can be a significant source of competitive advantage.

A. To achieve this, managers have to fundamentally rethink the organisation's workforce and how they view the work relationship. It...
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