Human Resource Management of Robi

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1.1 The origin of the assignment:

This assignment is prepared for Mr. Azizur Rahman, course instructor of MBA program, Faculty of Business at ASA University Bangladesh. This assignment is prepared as a partial requirement of Human Resource Management (HRM - 501) course during the spring 2012 and submitted at the same semester. Following the standard procedure and instruction given by the course instructor does this formal report.

1.2 Objective:

Primary objective:

The primary objective of this assignment is to analyze the Training and development module for ROBI (a leading mobile network operator).

Analyzing objective:

➢ To give detailed information about recruiting, selection, orientation, training and development process of the company ➢ To focus on the major activities and modes of recruiting, selection, orientation, training and development process and under which division these work ➢ Show how this activities relate with the organization overall strategy and objective ➢ To know how affectively these activity work for the company ➢ To focus on the extent and nature of any formal evaluation of the activity’s effectiveness

1.3 Methodology:

Primary & Secondary Data

The data and information has been taken from books, catalogs of ROBI and also from the Internet.

1.4 Limitation:

At the time when I prepare my assignment I faced some limitations. These are as follows: –

1. There is very short data in respect of training and development module

2. Some information remained withheld to preserve privacy of the company

3. Lake of secondary data

4. I don’t have got too much time for preparing the assignment because of my job and final exam

2. Background Information:

Robi Axiata Limited is a joint venture company between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. It was formerly known as Telekom Malaysia International (Bangladesh) which commenced operations in Bangladesh in 1997 with the brand name ROBI. On 28th March 2010, the service name was rebranded as ‘Robi’ and the company came to be known as Robi Axiata Limited.

To ensure leading-edge technology, Robi draws from the international expertise of Axiata and NTT DOCOMO INC. It supports 2G voice, CAMEL Phase II & III and GPRS/EDGE service with high speed internet connectivity. Its GSM service is based on a robust network architecture and cutting edge technology such as Intelligent Network (IN), which provides peace-of-mind solutions in terms of voice clarity, extensive nationwide network coverage and multiple global partners for international roaming. It has the widest International Roaming coverage in Bangladesh connecting 600 operators across more than 200 countries. Its customer centric solution includes value added services (VAS), quality customer care, easy access call centers, digital network security and flexible tariff rates.

2.1 Shareholdings
Robi Axiata Limited is a Joint Venture company between Axiata Group Berhad (70%) and NTT DOCOMO INC. (30%)

Axiata Group Berhad 
Axiata is an emerging leader in Asian telecommunications with significant presence in Malaysia, Indonesia, Sri Lanka, Bangladesh and Cambodia. In addition, the Malaysian grown holding company has strategic mobile and non-mobile telecommunications operations and investments in India, Singapore, Iran, Pakistan and Thailand. Axiata Group Berhad, including its subsidiaries and associates, has approximately 120 million mobile subscribers in Asia, and is listed on Malaysia’s stock exchange (Bursa Malaysia).

NTT DOCOMO INC  [pic]
NTT DOCOMO INC is the world's leading mobile communications company and the largest mobile communications company in Japan. DOCOMO serves over 56 million customers, including 44 million people subscribing to FOMA™, launched as the world's first 3G mobile service based on W-CDMA in 2001. DOCOMO also offers a wide variety of...
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