Human Resource Management Case

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HRM case study: diversity management: facilitating diversity through the recruitment, selection and integration of diverse employees in a Quebec bank.

CASE DESCRIPTION 

This case focuses on the illustration and application of HRM HRM Her/His Royal Majesty HRM Human Resources Management
HRM Heart-Rate Monitor
HRM Halifax Regional Municipality (Canada)
HRM Hotel Restaurant Management
HRM Hrvatska Ratna Mornarica (Croatian Navy)  workplace diversity management concepts. First, students will have to discuss the advantages of a diverse workforce and the steps involved in diversity management. Next, they must critique the HRM director's diversity plan. They will then be required to design and implement HRM practices in order to facilitate the recruitment, selection, integration and development of diverse employees. Finally, students will propose measures that evaluate the effectiveness of these HRM diversity practices. 

The case has a difficulty level of 4 to 6: it is appropriate for HRM courses from senior level to second year graduate level (M.Sc. and MBA courses in HRM, staffing). Students are expected to prepare the case before coming to class. The case is designed to be discussed in one class of 3 hours. This fictitious Based upon a fabrication or pretense.

A fictitious name is an assumed name that differs from an individual's actual name. A fictitious action is a lawsuit brought not for the adjudication of an actual controversy between the parties but merely for the purpose of  pedagogical ped·a·gog·ic   also ped·a·gog·i·cal adj.

1. Of, relating to, or characteristic of pedagogy.

2. Characterized by pedantic formality: a haughty, pedagogic manner.  case was inspired in part by the real-life experiences of HR and employment equity managers in various Canadian organizations. The authors interviewed or met these individuals during the second author's seminars on diversity. 

CASE SYNOPSIS A summary; a brief statement, less than the whole.

A synopsis is a condensation of something—for example, a synopsis of a trial record.   

In this case, participants will examine the situation of Francoise Roy, HRM manager of a bank in Quebec, Canada. Francoise had only been director of human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees.  at the People's Bank Peo´ple's bank   

1. A form of coöperative bank, such as those of Germany; - a term loosely used for various forms of coöperative financial institutions.  of Quebec (PBQ PBQ Poor Build Quality (UK electronics industry) ) for a little over a year when she undertook a huge project This effort entailed encouraging diversity in the bank by increasing ethnic and cultural minority representation and by eliminating discrimination among the workforce. The Human Rights Committee had approved her action plan regarding employment equal opportunity. In order to achieve her goals, Francoise must now design and implement a workforce diversity action plan. 

In this case study, students will first discuss the advantages of a diverse workforce and the steps in diversity management. Next, they must critique the HRM director's diversity action plan. They will then have to design and implement HRM practices in order to facilitate the recruitment, selection, integration and development of a diverse workforce. Finally, students will be required to propose measures used to evaluate the effectiveness of these HRM diversity practices. 

CASE INTRODUCTION 

On February 27, 2003, Francoise Roy had a good reason to celebrate: finally, the Canadian Human Rights Commission The Canadian Human Rights Commission was established in 1977 by the government of Canada. It is empowered under the Canadian Human Rights Act to investigate and try to settle complaints of discrimination in employment and in the provision of services within...
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