Human Resource Management and East Midlands Ambulance

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TMA02
Book 2 - An introduction to human resource management in business.

Contents

1. Executive Summary

2. Problem description and analysis

3. Recommendations

4. Information

5. References

1. Executive summary
The purpose of this report is to investigate the human resource management (HRM) problems that the East Midlands Ambulance Service (EMAS) is experiencing. One of the issues EMAS is experiencing is paramedics possess a lack of motivation and commitment to the job consequently causing a rise in absence. This is caused by the new budgets cuts enforced on the NHS and is impacting on the paramedic’s working life such as, cancellation of allocated break times. Another problem they are facing is the human resource department has been downsized therefor there is one HR manager and adviser covering 3 counties. This is causing work relations between HR and line managers to break down due to not enough HR staff to support every individual station. It is recommended that HR should allocate time to each station to support managers and employees and directors come to an agreement to give employees their breaks. There is additional web information to support the concepts chosen to analyse the problem. These are www.telegraph.co.uk/article/absenteeism and www.thefreelibaray.com/psycologicalcontacts.

2. Problem identification and analysis
The new budget cuts to the National Health Service (NHS) are causing many changes throughout the organisation; one sector of the organisation being highly effected is the Ambulance service. Throughout the East Midlands Ambulance Service many cost efficient changes are taking place, however they still have to meet the same standards of performance to meet their annual targets so that they will receive the same budget for the service next year if the targets are not met the budget each year will decrease. Major changes to EMAS include:

* No allocated break times and lunch times. The...
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