Working Paper No. 94-01
Impact of Management Practices on Employee Effectiveness in South Asia By Zafar Iqbal Qureshi
Professor, Lahore University of Management Sciences
CENTRE FOR MANAGEMENT AND ECONOMIC RESEARCH Lahore University of Management Sciences
Opp. Sector ‘U’, DHA, Lahore Cantt. 54792, Lahore, Pakistan Tel.: 92-42-5722670-79, x4222, 4201 Fax: 92-42-5722591 Website: www.lums.edu.pk/cmer
INTRODUCTION South Asian organizations in countries like Bangladesh, India, Pakistan, and Sri Lanka are trying to professionalize management practices in recent years. Inspite of such efforts, employees indiscipline, politicised labor unions, low individual productivity, and unsatisfactory enterprise performance are some of the commonly observed realities in most of the organizations. Because of the prevalent socioeconomic conditions, these countries are placed at a competitive disadvantage even when they have huge reservoirs of technically competent human resources. Most professional managers in these countries express frustration over the situation but seem to suffer from a withdrawal syndrome symptomatic of inaction and helplessness. Recently, several attempts have been made to explain the ineffective utilization of human resources in India (Kanungo & Misra, 1985), Bangladesh (Miyan, 1991), and Pakistan (Qureshi, 1986). These attempts provide different perspectives for our understanding, but argue for developing a systemic rather than piecemeal approach to the study of human resource management (HRM) practices. Taking a lead from such earlier attempts, the present paper explores the nature of HRM practices in South Asian organizations using a framework that relates such practices to employee effectiveness. The findings reported in the paper are based on case studies, interviews and consultant observations about organizations in South Asia. The qualitative analysis of the data has generated a number of conclusions... [continues]
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