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International Journal of Manpower 20,8 530
Human resource practices and workforce diversity: an empirical assessment
Brian D'Netto and Amrik S. Sohal
Monash University, Victoria, Australia
Keywords Equal opportunities, Multicultural society, Human resource management, Australia Abstract Workforce diversity has become an important issue in Australia. This study examined the extent to which human resource management practices were being used by organisations in Australia to manage workforce diversity. The study also assessed the perceived challenges and benefits of diversity in the workforce. The findings of this study indicated that overall, management of workforce diversity is only ``mediocre''. In particular, inadequate diversity management practices were found in the areas of recruitment and selection and training and development. As migrant employees do not create any problems and are very compliant, the challenges that workforce diversity presents does not receive adequate attention by organisations in Australia. However, these organisations seek several benefits from their multicultural workforce. The implications of these findings are discussed.
International Journal of Manpower, Vol. 20 No. 8, 1999, pp. 530-547. # MCB University Press, 0143-7720
Introduction Diversity may be defined as the presence of differences among members of a social unit (Jackson et al., 1995). Diversity is an increasingly important factor in organisational life as organisations worldwide become more diverse in terms of the gender, race, ethnicity, age, national origin and other personal characteristics of their members (Shaw and Barrett-Power, 1998). Today, the workforce comprises people who are different and share different attitudes, needs, desires, values and work behaviours (Deluca and McDowell, 1992; Morrison, 1992; Rosen and Lovelace, 1991). In Australia, current... [continues]
International Journal of Manpower 20,8 530
Human resource practices and workforce diversity: an empirical assessment
Brian D'Netto and Amrik S. Sohal
Monash University, Victoria, Australia
Keywords Equal opportunities, Multicultural society, Human resource management, Australia Abstract Workforce diversity has become an important issue in Australia. This study examined the extent to which human resource management practices were being used by organisations in Australia to manage workforce diversity. The study also assessed the perceived challenges and benefits of diversity in the workforce. The findings of this study indicated that overall, management of workforce diversity is only ``mediocre''. In particular, inadequate diversity management practices were found in the areas of recruitment and selection and training and development. As migrant employees do not create any problems and are very compliant, the challenges that workforce diversity presents does not receive adequate attention by organisations in Australia. However, these organisations seek several benefits from their multicultural workforce. The implications of these findings are discussed.
International Journal of Manpower, Vol. 20 No. 8, 1999, pp. 530-547. # MCB University Press, 0143-7720
Introduction Diversity may be defined as the presence of differences among members of a social unit (Jackson et al., 1995). Diversity is an increasingly important factor in organisational life as organisations worldwide become more diverse in terms of the gender, race, ethnicity, age, national origin and other personal characteristics of their members (Shaw and Barrett-Power, 1998). Today, the workforce comprises people who are different and share different attitudes, needs, desires, values and work behaviours (Deluca and McDowell, 1992; Morrison, 1992; Rosen and Lovelace, 1991). In Australia, current... [continues]
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