Topics: Customer service, Management, Microsoft Office Pages: 3 (464 words) Published: May 19, 2013
Kendrah R. Hollanquest
Montgomery, Al 36110
Cell 334-652-7811
Home 334-649-2047


To obtain an Administrative Office position; where I can successfully utilize my clerical and office management skills.  

Healthcare Service Group , Elmore, Al. Account Manager 2012 to present • Manage all housekeeping and laundry employees in the facility, clerical duties/preparing documents answering phone, fax, copy Microsoft Application, distribute drug test to new hire, and follow OSHEA regulation regarding facility. • Responsible in hiring process and new employees orientation and training • Prepare all paperwork documentation regarding facility housekeeping monthly report, budget, and employees work schedule, payroll, and inventory supplies. • Inquire on all residents’ concerns and complaints with housekeeping or personal inquiries. • Supervise all cleaning details around facility, and maintain a daily report of employees work.

The Money Store, Montgomery, Al Customer Service Representative 2011 to 2011 • Office Manager of store, Created Pay Day advances and Title Loans accounts for clients and process liens for titles • Promoted sales and marketing inside and outside to clients and potential clients • Maintain customer information in data base , flies and inventory, • Cash Checks, send Money Grams in bill payments, receive and send money and money orders • Collect revenue on all transaction with payday, title, jewelry loans, and money grams • Answer the phone, fax, copy,

Colonial Bank, Montgomery, Al Customer Service Representative 2006 to 2010 • Answer banking related calls and mortgage calls and provide assistance to customer regarding information on personal or business accounts, cd, ira and other related banking accounts. • Knowledge of escrow accounts for residential mortgages and able to interpret mortgage...
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