Case 2:   Does IT matter?

Discussion Questions for Group- 2

(to be presented on January 23rd)

Read the following two articles.

Article 1: Carr, Nicholas G., IT Doesn't Matter, Harvard Business Review, May2003, Vol. 81 Issue 5, p41-49

http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=bb7c4fa4-276a-4e94-b5c8-ad2637b79372%40sessionmgr11&vid=2&hid=7

Article 2: William R. King, IT Strategy and Innovation: The “IT Deniers” Versus a Portfolio of IT Roles; Information Systems Management (Spring   2007), 24 (2), pg. 197-199

http://journals1.scholarsportal.info/tmp/11083374260280800147.pdf

General Instruction for searching an article from Library website:

Log into the Brock Portal (http://my.brocku.ca ). This will allow you to access library resources from off-campus (http://brocku.ca/node/11126).

Click on James Gibson Library link that appears on the left side panel.

On the library site go to

      Research ( A-Z List of e-journals ( In Title search, search for the Journal/Title

The search may show several journal names that may include the string you searched. Click on the journal you require. A window will pop with several databases to choose from. My preference is to use Scholars Portal, Ebscohost or Proquest but any other database will be OK.

Browse to the Volume and Issue of the article.

Key Questions to Address

  1. While many have argued for the new opportunities IT creates, the skeptics argue against it. Discuss the key arguments author Nicholas Carr presents.

  2. What is the “IT Productivity Paradox”?   How is the Article 2 attempting to explain it?

  3. From the “portfolio of IT roles”, identify and briefly explain the NON-COMMODITY roles, which according to Article 2, could lead to competitive advantages and provide significant benefits to firms.

  4. Compare and contrast the two articles in learning objectives of Chapter-1 (Information Systems and Business Strategy) in your textbook. Exemplify the... [continues]

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