Hsc 31 Health and Social Care
Unit SHC unit 31.
People communicate for different reasons, the main reason is to survive, if we didn't communicate we wouldn't be able to have food and water. Other reasons people communicate is to build relationships, share feelings to others and to gather information. Communication can be done in many ways, the main way is verbally however there is also in writing, gestures, sign language and body language. People tend to use a couple of these ways at the same time, for example when we are talking we are often using body language at the same time and sometimes gestures. Body Language is a very important way of communicating as up to 55% of communication can be through our body language. The way we communicate to people builds relationships with them, this then motivates people and can also cause people to have an attitude towards others. Communication can affect relationships in the work place in many different ways, lack of communication in the work place can affect relationships with managers, colleagues, clients, clients family and other professionals. Communication is a two way process, all parties need to participate to make the communication effective. The person communicating needs to be clear and precise is what they are saying for the person receiving the message to understand and to be able to respond. Lack of communication can lead to breakdown of relationships or poor relationships, this is due to information not being passed on and also not spending time to get to know each other. To build the relationship there needs to be good communication from all parties. Good communication can be done in many different ways such as talking, letters, notes, telephone and emails. It is important for me as a staff member that i use effective ways of communicating with the client and the clients family. I need to be able to know the best way to communicate with each client so that I can build relationships with them so they are then receiving the best
People communicate for different reasons, the main reason is to survive, if we didn't communicate we wouldn't be able to have food and water. Other reasons people communicate is to build relationships, share feelings to others and to gather information. Communication can be done in many ways, the main way is verbally however there is also in writing, gestures, sign language and body language. People tend to use a couple of these ways at the same time, for example when we are talking we are often using body language at the same time and sometimes gestures. Body Language is a very important way of communicating as up to 55% of communication can be through our body language. The way we communicate to people builds relationships with them, this then motivates people and can also cause people to have an attitude towards others. Communication can affect relationships in the work place in many different ways, lack of communication in the work place can affect relationships with managers, colleagues, clients, clients family and other professionals. Communication is a two way process, all parties need to participate to make the communication effective. The person communicating needs to be clear and precise is what they are saying for the person receiving the message to understand and to be able to respond. Lack of communication can lead to breakdown of relationships or poor relationships, this is due to information not being passed on and also not spending time to get to know each other. To build the relationship there needs to be good communication from all parties. Good communication can be done in many different ways such as talking, letters, notes, telephone and emails. It is important for me as a staff member that i use effective ways of communicating with the client and the clients family. I need to be able to know the best way to communicate with each client so that I can build relationships with them so they are then receiving the best