Profile: HSBC Bangladesh
Sultana Id:05-038 Batch-15th(BBAth-16th) Department of MIS University of Dhaka Farhana
Submitted to: Md. Rakibul Haque Assistant Proffessor Department of MIS University of Dhaka
TRAP-1 Human Resource Management:
Human Resource Management is the management of human being to convert them into human resource. It is a field of management involves planning, organizing, directing, and controlling the functions of procuring, developing, maintaining and motivating a labor force.
Figure 1: Functions of HRM.
Human resource management study includes human resource planning, job analysis, Managing Careers, Human Resource Information System, Recruitment, Selection, Performance Appraisal, Socialization, training and development on different organization. It helps to maintain the department’s contribution at a level appropriate with the organization’s needs.
HRM practices in Bangladesh:
HR managers had an inferior position in company hierarchy. They occupy a back seat in the company hierarchy. Their main functions is to maintain discipline and promote welfare of the employees. Now a days, many organizations have a personnel manager or HR manager. In large organization, it is HR director whose main functions are recruitment, discipline, industrial relations, etc.
Personality test result:
According to personality test from “human metrics jung typology test” my type is ISFJ which leads to career such as nursing, teaching, secretarial work, medical practice (especially general practice), librarian work, and middle management administrative jobs. I choose middle management administrative jobs as my career. According to my career, my assignment is on Human Resource management practices in HSBC, Bangladesh.
HSBC is one of the world's largest banking and financial services organization with around 6,900 offices in both established and faster-growing markets, it aimed to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper and, ultimately, helping people to fulfill their hopes and realize their ambitions.
It serves around 60 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Their network covers 84 countries and territories in Europe, the Asia-Pacific region, the Middle East, Africa, North America and Latin America. Their aim is to be acknowledged as the world's leading international bank. HSBC is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between Europe, India and China.
About HSBC, Bangladesh:
In Bangladesh, the HSBC Group's history dates back to 1996 when The Hong Kong and Shanghai Banking Corporation (HSBC) Ltd opened its first branch. Today, the HSBC Group offers a comprehensive range of financial services in Bangladesh including commercial banking, consumer banking, payments and cash management, trade services, treasury, and custody and clearing. General Background
Opened first Bangladesh branch in December 1996 Network of 13 offices, 38 ATMs, 9 Customer Service Centres, an offshore banking unit, and offices in 7 EPZs. 1051 employees as of December 2010
Key business areas: Retail Banking and Wealth Management Commercial Banking Corporate and Institutional Banking Global Markets Shariah Compliant Banking NRB Services HSBC Amanah
Job Analysis on HSBC:
For further human resouurce management process and outcomes Job analysis provides information about jobs currently being done and the knowledge, skills; abilities that individuals need to perform the jobs adequately. According to HSBC HRM practices the purpose of job analysis are as follows which is used in recruitment, selection and evaluation: Job Descriptions Job Specifications...