Summary: Hotel and motel managers are in charge of businesses that rent rooms to customers.
Hotel and motel managers run room rental businesses. Duties vary with the size and type of the business. In large hotels, general managers are in charge of the entire hotel. They set room rates, monitor income and expenses, and supervise other staff. Large hotels hire assistant managers to supervise the various areas of the hotel. Often, the job title of the assistant manager describes their duties. Executive housekeepers make sure that all areas of the hotel are clean. Front office managers are in charge of reservations and room assignments. Food and beverage managers oversee restaurants and banquets. They plan menus, set prices, and order supplies. Convention services managers coordinate all hotel activities related to meetings. They meet with clients and plan a schedule. Then they work with the food service and front office managers to serve and lodge the visitors. Assistant managers hire, train, and supervise the members of their staff. They use computers to write reports about their area or to order food or supplies. Some assistant managers are in charge of accounting, sales, and maintenance. Managers of small hotels and motels perform different duties than managers of larger businesses. This is because there are fewer employees in smaller hotels and motels. Many times these managers are more likely to fill in for absent workers. Thus a manager may clean rooms, take reservations, or make general repairs. Managers in small hotels and motels have many administrative tasks. For example, they interview and hire new staff. They also keep track of the money they take in each day. Managers may schedule pick-up and delivery for the laundry service. Resident managers live in hotels and motels. They are on-call 24 hours a day. They usually work an 8-hour day, while overseeing the hotel. In their off hours, resident managers are called for... [continues]
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