Hr Policies & Practices of Indian Airlines

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www.sixsigmaineducation.com

Implementing

Education Six Sigma In Education towards TQM in Academics

DHEERAJ MEHROTRA

1 Six Sigma In Education by Dheeraj Mehrotra

www.sixsigmaineducation.com

PREFACE

Six Sigma in Education is an art of learning through a study of orientation to the customers’ the ultimate parents and the children studying at a college in particular. It is a the pride and enhancement of the products to get recognition out of the Quality Environment of Learning and Study Cult which replicates and laminates the success at large among the masses. The inception of Six Sigma technique in Education is implemented as a novice inception using the quality learning tools, brainstorming and benchmarking over all. I am sure my work on implementation of the SIX SIGMA IN ACADEMICS would not only spread the cause but shall also given a new dimension to the standard of education in particular.

(Dheeraj Mehrotra)

tqmhead@aol.com

2 Six Sigma In Education by Dheeraj Mehrotra

www.sixsigmaineducation.com

LIST OF CONTENTS
Page No.

CHAPTER 1 : INTRODUCTION CHAPTER 2 : WHY SIX SIGMA IN EDUCATION ? CHAPTER 3 : IMPACT OF IT ON QUALITY EDUCATION CHAPTER 4 : QUALITY CIRCLES APPROACH FOR TQM CHAPTER 5 : TQM IN EDUCATIONAL INSTITUTIONS CHAPTER 6 : PROBLEM SOLVING TECHNIQUES TO ATTAIN TOTAL QUALITY CHAPTER 7 : DEVELOPING STUDENT LEADERSHIP SKILLS TOWARDS TOTAL QUALITY. CHAPTER 8 :CONCLUSION CHAPTER 9 : Pictures towards Quality Achievements, Thanks to His Excellence, Shri A.P.J. Abdul Kalam, Our President. REFERENCES:

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www.sixsigmaineducation.com Towards Quality Learning For All. Share your feedback on Six Sigma In Education at: sixsigmaineducation@gmail.com

3 Six Sigma In Education by Dheeraj Mehrotra

www.sixsigmaineducation.com 1. INTRODUCTION

“Implementing Six Sigma In Education towards TQM in Academics” Quality, quality, quality. Ours is an age of quality. In the marching trend of the commercial arena there lies an indispensability of the presence of this essence of acceptability of any commodity. In the academic arena, with an information backed age, the teachers have gathered a revolutionary phase of education system. A Shift from Industry to Schools: Moving the Theory from Industry to Education In adapting quality management, originally developed for business enterprises, it is important to keep in mind certain differences between education and business: • The school is not a factory. • The student is not a “product”. • The education of the student is the product. • Successful completion of the product requires the student to participate as a worker, comanaging the learning process. • Teaching and learning are two different processes. Teaching is more akin to management than to detailed supervision of activities. Learning is more akin to research and development (R&D) than it is to an assembly process. Attempts to organize R&D as though it were merely an assembly of ideas to be managed in the style of an assembly line have been disastrous. The same is true in education. • In industry, quality management requires every manager of every process to identify a customer. If a process has no output for which there is a customer, why do it?

4 Six Sigma In Education by Dheeraj Mehrotra

www.sixsigmaineducation.com

BEST PRACTICE SCHOOLS
• MAXIMISE USE OF TECHNOLOGY TO DRIVE INNOVATION • CONTINOUSLY SEEK TO IMPROVE MANAGEMENT OF RESOURCES • ENCOURAGE INPUT FROM TEACHERS, STUDENTS AND PARENTS • SIMPLIFY INTERNAL SYSTEMS AND PROCESSESS WHEREEVER POSSIBLE

According to the Kothari Commission report, of all the factors which influence the quality of education and its contribution to national development, the quality, competence and character of teachers are undoubtedly the most significant.

BEST PRACTICE SCHOOLS
• DEVELOP SYSTEMS TO MEASURE PERFORMANCE IN EACH OF THE KEY AREAS OF THE ORGANISATION’S ACTIVITIES. • BENCHMARK PERFORMANCE...
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