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SUMMER INTERNSHIP REPORT
Submitted in Partial Fulfilment for the Award of the Degree of Master of Business Administration
On
A study to analyse outsourcing practices in companies
(with special reference to companies above 50 crores turnover) Study conducted for HR Anexi
Submitted by
Sruthi Menon
Reg. No: 1121545
Under the guidance of
Ms.Nandini Biswas
H.R.Consultant
HR Anexi -Bangalore
Mr. Vinayak Anil Bhat
Associate Professor (OB & HRM), coordinator Germany Main Program Institute of Management
SIP (HRM) REPORT
Bangalore, India
2012
DECLARATION
I hereby declare that the work present in this project report entitled, “A study to analyse outsourcing practices in companies ( with special reference to companies above 50 crore turnover)” is original and has been carried out by me towards partial fulfilment
for
the
award
of
the
degree
in
“MASTER
OF
BUSINESS
ADMINISTRATION” under the guidance of Mr. Vinayak Anil Bhat , Christ University Institute of Management and Ms. Nandini Biswas. The findings of the report are based on the information collected by me during this study.
Place: Bangalore
Date :
(Sruthi Menon)
Register No: 1121545
ii
CERTIFICATE
This is to certify that this Internship Report entitled “A study to analyse outsourcing practices in companies (with special reference to companies above 50 crore turnover)" is a Confide work of by Sruthi Menon under my guidance and support. This report is a part of MBA course with specification in finance stream and the content and work done is genuine with respect to information covered and thoughts
Place:
Date:
(Mr.Vinayak Anil Bhat)
Associate Professor (OB &HRM)
Cordinator Germany Main Program
iii
ACKNOWLEDGEMENT
I consider it my privilege to express a few words of gratitude and respect to all those who guided and inspired me in the successful completion of the project. I wish to take this opportunity to express my deep sense of gratitude to thank Ms.Nandini Biswas (Consultant), HR Anexi for their invaluable guidance throughout my project. I sincerely thank HR Anexi for providing me with an opportunity to work with them.
I also convey my sincere gratitude to my faculty Guide Mr. Vinayak Anil Bhat , Christ University Institute of Management for his support extended to me during the course of my project. At the end I would not forget to thank other members of HR Anexi who treated me with respect and helped me in the best of their capacity.
(Sruthi Menon)
iv
TABLE OF CONTENTS
DECLARATION
ii
CERTIFICATE
iii
ACKNOWLEDGEMENT
iv
TABLEOF CONTENTS
v
LIST OF TABLES
viii
LIST OF GRAPHS
ix
TOPIC
CHAPTER
1
PAGE
NUMBER
1
1.1
HUMAN RESOURCE CONSULTING
2
1.2
2
INTRODUCTION
HUMAN RESOURCE OUTSOURCING
4
INDUSTRY PROFILE
5
2.1
CONSULTING INDUSTRY
6
2.2
HISTORY OF CONSULTING FIRM
6
2.3
HR CONSULTING SPECIALITIES
8
2.4
FUTURE OF THE HR CONSULTING INDUSTRY
10
2.5
LIST OF POPULAR HR CONSULTANCIES IN
12
INDIA
3
COMPANY PROFILE
14
3.1
ABOUT COMPANY
15
3.2
STRATEGIC BUSINESS PARTNERS
16
3.3
ENGAGEMENT MODELS
17
3.4
HUMAN RESOURCE OUTSOURCING
18
3.5
ASSESSMENT PRACTICES
19
v
3.6
LEARNING AND DEVELOPMENT
20
3.7
DEVELUPMENT PATHWAY
20
3.8
EXPERIENTIAL LEARNING
21
3.9
EXECUTIVE COACHING
22
3.10
25
3.11
WILL/SKILL BUILDING PROGRAM
26
3.12
LEADERSHIP DEVELOPMENT PROGRAM
27
3.13
MANAGEMENT DEVELOPMENT PROGRAM
27
3.15
4
EXPERIENTIAL LEARNING CYCLE
TRANSFORM PEOPLE TO ASSET CREATORS
LITERATURE REVIEW
33
4.1
SUPPORT FOR AN HR APPROACH IN
AUSTRALIA:
THE PERSPECTIVE OF SENIOR HR MANAGER
34
4.2
HRM PRACTICES IN LOCAL AND
MULTINATIONAL COMPANIES: SURVEY AND
CONCEPTUAL MODEL
34
4.3
HRM PRACTICES OF LARGE
MULTINATIONAL FIRMS IN...
Submitted in Partial Fulfilment for the Award of the Degree of Master of Business Administration
On
A study to analyse outsourcing practices in companies
(with special reference to companies above 50 crores turnover) Study conducted for HR Anexi
Submitted by
Sruthi Menon
Reg. No: 1121545
Under the guidance of
Ms.Nandini Biswas
H.R.Consultant
HR Anexi -Bangalore
Mr. Vinayak Anil Bhat
Associate Professor (OB & HRM), coordinator Germany Main Program Institute of Management
SIP (HRM) REPORT
Bangalore, India
2012
DECLARATION
I hereby declare that the work present in this project report entitled, “A study to analyse outsourcing practices in companies ( with special reference to companies above 50 crore turnover)” is original and has been carried out by me towards partial fulfilment
for
the
award
of
the
degree
in
“MASTER
OF
BUSINESS
ADMINISTRATION” under the guidance of Mr. Vinayak Anil Bhat , Christ University Institute of Management and Ms. Nandini Biswas. The findings of the report are based on the information collected by me during this study.
Place: Bangalore
Date :
(Sruthi Menon)
Register No: 1121545
ii
CERTIFICATE
This is to certify that this Internship Report entitled “A study to analyse outsourcing practices in companies (with special reference to companies above 50 crore turnover)" is a Confide work of by Sruthi Menon under my guidance and support. This report is a part of MBA course with specification in finance stream and the content and work done is genuine with respect to information covered and thoughts
Place:
Date:
(Mr.Vinayak Anil Bhat)
Associate Professor (OB &HRM)
Cordinator Germany Main Program
iii
ACKNOWLEDGEMENT
I consider it my privilege to express a few words of gratitude and respect to all those who guided and inspired me in the successful completion of the project. I wish to take this opportunity to express my deep sense of gratitude to thank Ms.Nandini Biswas (Consultant), HR Anexi for their invaluable guidance throughout my project. I sincerely thank HR Anexi for providing me with an opportunity to work with them.
I also convey my sincere gratitude to my faculty Guide Mr. Vinayak Anil Bhat , Christ University Institute of Management for his support extended to me during the course of my project. At the end I would not forget to thank other members of HR Anexi who treated me with respect and helped me in the best of their capacity.
(Sruthi Menon)
iv
TABLE OF CONTENTS
DECLARATION
ii
CERTIFICATE
iii
ACKNOWLEDGEMENT
iv
TABLEOF CONTENTS
v
LIST OF TABLES
viii
LIST OF GRAPHS
ix
TOPIC
CHAPTER
1
PAGE
NUMBER
1
1.1
HUMAN RESOURCE CONSULTING
2
1.2
2
INTRODUCTION
HUMAN RESOURCE OUTSOURCING
4
INDUSTRY PROFILE
5
2.1
CONSULTING INDUSTRY
6
2.2
HISTORY OF CONSULTING FIRM
6
2.3
HR CONSULTING SPECIALITIES
8
2.4
FUTURE OF THE HR CONSULTING INDUSTRY
10
2.5
LIST OF POPULAR HR CONSULTANCIES IN
12
INDIA
3
COMPANY PROFILE
14
3.1
ABOUT COMPANY
15
3.2
STRATEGIC BUSINESS PARTNERS
16
3.3
ENGAGEMENT MODELS
17
3.4
HUMAN RESOURCE OUTSOURCING
18
3.5
ASSESSMENT PRACTICES
19
v
3.6
LEARNING AND DEVELOPMENT
20
3.7
DEVELUPMENT PATHWAY
20
3.8
EXPERIENTIAL LEARNING
21
3.9
EXECUTIVE COACHING
22
3.10
25
3.11
WILL/SKILL BUILDING PROGRAM
26
3.12
LEADERSHIP DEVELOPMENT PROGRAM
27
3.13
MANAGEMENT DEVELOPMENT PROGRAM
27
3.15
4
EXPERIENTIAL LEARNING CYCLE
TRANSFORM PEOPLE TO ASSET CREATORS
LITERATURE REVIEW
33
4.1
SUPPORT FOR AN HR APPROACH IN
AUSTRALIA:
THE PERSPECTIVE OF SENIOR HR MANAGER
34
4.2
HRM PRACTICES IN LOCAL AND
MULTINATIONAL COMPANIES: SURVEY AND
CONCEPTUAL MODEL
34
4.3
HRM PRACTICES OF LARGE
MULTINATIONAL FIRMS IN...
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