Hr Global Challenges

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Conducted by PricewaterhouseCoopers on behalf of the World Federation of Personnel Management Associations (WFPMA)

Survey of Global HR Challenges: Yesterday, today and tomorrow*

Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Global results Africa results ....................... ............

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Asia Pacific results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Europe results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 North America results . . . . . . . . . . . . . . . . . . . . . . . . . . 21 South America results .............. ...........

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Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Survey of Global HR Challenges: Yesterday, today and tomorrow 3

Foreword
To mark the 10th anniversary of its biannual World Congress last year, the World Federation of Personnel Management Associations (WFPMA) commissioned a survey, undertaken on its behalf by PricewaterhouseCoopers (PwC), on the current HR challenges faced by HR professionals three years ago, what those issues are today and what they believe they will be three years from now. management associations in their contacts with world organisations such as ILO, UNESCO, the UN, etc. 5 To commission or undertake research which will further broaden understanding of personnel issues. The graphic on the next page lists the regional federations as well as which countries are represented in these federations:

The WFPMA:

The World Federation of Personnel Management Associations is a global network of professionals in Human Resources. Founded in 1976, its mission is to aid the development and improve the effectiveness of professional people managers all over the world. The continental federations making up the membership include more than 70 national personnel associations representing over 400,000 people management professionals.The networking opportunities afforded by WFPMA include a quarterly newsletter and periodic research projects along with the international World Congress held every two years. The WFPMA has five main objectives: 1 To improve the quality and effectiveness of professional people management, and to demonstrate the importance of the HR role in all employing organisations, both public and private. 2 To stimulate and assist in the establishment and development of regional and national personnel management associations in those parts of the world where a continental or regional association does not exist. 3 To create and maintain contacts with all WFPMA member associations as well as with other organisations which have some activity in the same or similar field. 4 To support or represent personnel

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Survey of Global HR Challenges: Yesterday, today and tomorrow

Member organizations of the WFPMA Full members
AFHRMA
African Federation of Human Resource Management Associations

APFHRM
Asia Pacific Federation of Human Resource Management

EAPM
European Association of Personnel Management

FIDAGH
Interamerican Federation of Professional HRM Associations

NAHRMA
North American Human Resource Management Association

Botswana Democratic Republic of Congo Kenya Malawi Namibia Nigeria South Africa Swaziland Tanzania Uganda Zambia Zimbabwe

Australia Bangladesh Hong Kong India Indonesia Japan Malaysia New Zealand Papua New Guinea Philippines Singapore Sri Lanka Taiwan Thailand

Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Malta Netherlands Norway Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland Turkey United Kingdom

Argentina Brazil Chile Costa Rica Colombia Dominican Republic Ecuador Guatemala Nicaragua Panama Paraguay Peru Uruguay Venezuela

Canada Mexico USA...
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