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CORPORATE
LEADERSHIP
COUNCIL

CLC HUMAN RESOURCES

CORPORATE EXECUTIVE BOARD

Organization Redesign
Workbook
A Nine-Step Plan to Optimize Employee
Performance
Selected Imperatives and Solutions forAlpha Company1
1 January 2012

1

Pseudonym.

A FRAMEWORK FOR MEMBER CONVERSATIONS
The mission of the Corporate Executive Board is to create revolutionary economic advantage for leaders of the world’s great enterprises by enabling them to act with unparalleled intelligence and confidence. We lift their performance at key decision points and career moments by delivering insight drawn from the most powerful global executive and professional network. When we bring leaders together, it is crucial that our discussions neither restrict competition nor improperly share inside information. All other conversations are welcomed and encouraged. We look forward to the continued and robust sharing of insights by member executives and professionals at Corporate Executive Board events. COPIES AND COPYRIGHT

As always, members are welcome to an unlimited number of copies of the materials contained within this handout. Furthermore, members may copy any graphic herein for their own internal purpose. The Corporate Executive Board Company requests only that members retain the copyright mark on all pages produced. Please contact your Member Support Center at +1-866-913-6447 for any help we may provide.

The pages herein are the property of The Corporate Executive Board Company. Beyond the membership, no copyrighted materials of The Corporate Executive Board Company may be reproduced without prior approval.

LEGAL CAVEAT
CLC Human Resources has worked to ensure the accuracy of the information it provides to its members. This report relies upon data obtained from many sources, however, and CLC Human Resources cannot guarantee the accuracy of the information or its analysis in all cases. Furthermore, CLC Human Resources is not engaged in rendering legal, accounting, or other professional services. Its reports should not be construed as professional advice on any particular set of facts or circumstances. Members requiring such services are advised to consult an appropriate professional. Neither The Corporate Executive Board Company nor its programs are responsible for any claims or losses that may arise from a) any errors or omissions in their reports, whether caused by CLC Human Resources or its sources, or b) reliance upon any recommendation made by CLC Human Resources.

TABLE OF CONTENTS
ORGANIZATION REDESIGN WORKBOOK—A NINE-STEP PLAN TO OPTIMIZE EMPLOYEE PERFORMANCE • 4 BUILD THE CASE—LEARN WHY YOU NEED TO ADDRESS EMPLOYEE PERFORMANCE • 5 Step One: Understand Today’s Organization Redesign Reality • 6 Step Two: Recognize Key Challenges in Maintaining Employee Performance • 8 Step Three: Learn Assessment and Monitoring Matter Most • 10 ASSESS—FOCUS ON ONE WORKFLOW • 12

Step Four: Articulate the Business Unit’s Primary Value as One Workflow • 13 Step Five: Map Core Work Activities to the Identified Workflow of the Business Unit • 14 Step Six: Analyze Workflow Mapping Results as a Group to Impartially Identify and Reduce Inefficiencies • 15 DESIGN—ALIGN DESIGN CRITERIA WITH BUSINESS DRIVERS • 16 Step Seven: Evaluate Structure and Processes Regularly • 17 Step Eight: Forecast Organizational Design Needs Based on Misalignments Identified • 18 Step Nine: Build Organizational Design Options to Analyze the Long-Term Benefits and Risks of Each Solution • 19 APPENDIX: MONITOR—MOVE BEYOND FINANCIAL AND CALENDAR BASED MEASURES TO MONITOR SUCCESS • 20 Step A: Establish a Process to Check When a Strategy May Be Losing Relevance • 24 Step B: Establish Review Triggers in Areas That Can Impact the Validity or Relevance of the Organization Design • 25 Step C: Select Triggers and Thresholds • 26

From CLC HUMAN RESOURCES
www.clc.executiveboard.com
© 2011 The Corporate Executive Board Company.
All Rights Reserved. CLC1844011SYN

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