CLC HUMAN RESOURCES
CORPORATE EXECUTIVE BOARD
A Nine-Step Plan to Optimize Employee
Selected Imperatives and Solutions forAlpha Company1
1 January 2012
A FRAMEWORK FOR MEMBER CONVERSATIONS
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TABLE OF CONTENTS
ORGANIZATION REDESIGN WORKBOOK—A NINE-STEP PLAN TO OPTIMIZE EMPLOYEE PERFORMANCE • 4 BUILD THE CASE—LEARN WHY YOU NEED TO ADDRESS EMPLOYEE PERFORMANCE • 5 Step One: Understand Today’s Organization Redesign Reality • 6 Step Two: Recognize Key Challenges in Maintaining Employee Performance • 8 Step Three: Learn Assessment and Monitoring Matter Most • 10 ASSESS—FOCUS ON ONE WORKFLOW • 12
Step Four: Articulate the Business Unit’s Primary Value as One Workflow • 13 Step Five: Map Core Work Activities to the Identified Workflow of the Business Unit • 14 Step Six: Analyze Workflow Mapping Results as a Group to Impartially Identify and Reduce Inefficiencies • 15 DESIGN—ALIGN DESIGN CRITERIA WITH BUSINESS DRIVERS • 16 Step Seven: Evaluate Structure and Processes Regularly • 17 Step Eight: Forecast Organizational Design Needs Based on Misalignments Identified • 18 Step Nine: Build Organizational Design Options to Analyze the Long-Term Benefits and Risks of Each Solution • 19 APPENDIX: MONITOR—MOVE BEYOND FINANCIAL AND CALENDAR BASED MEASURES TO MONITOR SUCCESS • 20 Step A: Establish a Process to Check When a Strategy May Be Losing Relevance • 24 Step B: Establish Review Triggers in Areas That Can Impact the Validity or Relevance of the Organization Design • 25 Step C: Select Triggers and Thresholds • 26
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