How to Meet Service Users Needs

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In this report the service users I am going to be focused on is disabled people and how Ealing promotes diversity. The legislation that relates to disabled people is the Disability Discrimination Act 1995. This act makes it unlawful to discriminate against disabled people. This legislation is designed to: * Make sure that people who have a disability get their medical needs * Makes sure that service providers access for disabled people by making reasonable adjustments * Ensure the rights of people with disabilities with regard to employment, access to education, transport, housing, facilities and services. This group of service users might be at risk of discrimination because of their disability. For example, an employer refuses to employ someone even though they are suitable for the job, because they are in a wheelchair. This is direct disability discrimination. Another example, they may be a policy applies to all individuals in a work place, puts those who share the same disability at a particular disadvantage when compared with those who don't share it. This is indirect discrimination. Carers must take responsibility and work with service users without discriminating against them. A health and social worker is very important in a disabled person’s life, and they play an important role because they make sure that they are in safety at all times. (They may be someone that is partially deaf, so she needs her hearing aid to communicate with people. So a health and social worker will probably show her how to put her hearing aid in effectively and keep them clean, or the health and social worker may do it for them) A health and social care worker needs to help them maintain their dignity so that they keep their self-respect. The Disability Discrimination Act (1995) and The Disability Discrimination Act (2005) organisations to protect individuals from being discriminated against in employment, education and management activities.  They also protect people...
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