Technology has change the communication process by roots, now in days is almost impossible for people not to use technology to communicate. A huge example is Facebook, everybody even my grandmother has a Facebook account. This source of communication makes it possible for her to post pictures and chat live with her relatives on the other side of the world. On the other hand Business have also changed people communications within, most businesses have gone paperless where memos or messages are sent via emails, conference agendas, and some even provide cell phones for faster communication. Now in days if you want to sell yourself for job positions you must file the application online and attached your resume as well. Everything is about technology, in my job we are required to use ADP for our paystubs, change of address, and medical plan choices. Just as an example I was at the LA county office and an elder walks in and apparently he was asking to see his case officer; the first response of the receptionist was if had an appointment scheduled. The man said no but he was trying to make her understand that he had called his officer before but there was no response. The receptionist replied that the problem was that now in days the only method to make appointments was trough the website or a kiosk that was on the corner of the office. I saw his facial expression of wordiness. He was sending her a message but she was too busy to help him. I step up and ask to help him, I felt so bad because he did not know how to use a computer. Now in days technology is part of our daily lives whether we are at a business, at home or even taking a class such as this one, we needed for better and faster communication.
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