How Teams Increase Company Effectiveness
In today’s fast-paced business world, almost no work is done solely by one individual. It is the collaborative effort of teams that help drive businesses further and succeed in their respective industries. Whether it be research and development teams, cross-functional teams, or any other team, managers are responsible for creating them and maximizing their overall effectiveness. The effective use of teams can help to increase many aspects of a company such as; overall performance, responsiveness to customers, innovation,employee satisfaction, and motivation.
A company’s overall performance is enhanced by teams that establish synergy. According to Jones and George, synergy is when performance gains are the result of individuals and departments working together to coordinate their actions. Synergy is achieved when groups and teams are able to correct each other’s mistakes, bounce ideas off one another, bring about new problem-solving ideas, and accomplish projects beyond the scope of individuals. Synergy is only possible if teams are effectively managed. A manager must realize the importance of building complementary teams to maximize performance. Smart and strategic division of roles based on different team members strengths and weaknesses will significantly improve the performance and output of a team.
Responding to customers is key for a company’s success. Without customer’s there is no company; therefore, it is vital that a company quickly and efficiently respond to any customer issues or complaints that may arise. Many large companies make use of cross-functional teams to respond to customers needs. These cross-functional teams consist of members from different departments within a company and can provide a diverse set of skills needed to respond to all the different demands. The expertise of each member from different departments can help build on synergy to correct mistakes and produce creative problem...
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