How Digital Technologies are changing the way we work:
Intelligent processes create a virtuous cycle of constant improvement fed by continuous feedback. An intelligent process is studded with sensors that monitor every move and feed those observations into sophisticated models that allow people and software to make real-time adjustments and decisions. Digital technologies make it possible to identify opportunities for adaptation, analyze the trade-offs and then adapt faster and more efficiently. By introducing the ability to continuously sense internal operations and external market conditions and to analyze variations quickly, digital capabilities allow intelligent processes to identify opportunities for improvement. And once an opportunity for improvement is found, other digital technologies, such as intelligent tools, advanced collaboration technologies and adaptive robotics, execute changes (even relatively complex ones) quickly. Self-evolution
Intelligent processes make it possible to take advantage of fluctuations in the price of raw materials or spikes in the demand for specific products or services—and then respond in real time or, at a minimum, at a fraction of what it took even adaptable processes to do. By combining the ability to detect and analyze quickly with the ability to respond just as fast, intelligent processes are able to adapt and self-evolve. Significantly, intelligent processes help companies break free from traditional approaches to the organization of work. In fact, over the next five years, Accenture anticipates that managers will have the opportunity to greatly expand the use of three critical work-design options. First, they will be able to incorporate experiment-drivenrapid iteration, in which people and technologies interact in new ways to accelerate the evolution of products. Second, they will be able to take advantage ofrecombination—the ability to shift work between boundaries, especially between humans and machines—to make...
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