Hotel Reservation

Topics: Computer, Data management, Data Pages: 27 (6991 words) Published: April 21, 2013
I. Statement of Scope and Objectives
A. Introduction
Technological innovation cause changes in the way people live. They have made lives of people easier, more comfortable and convenient and even hoteliers and services oriented companies find ways how to satisfy their customers, But how these hoteliers manage their transaction with fast and more convenient way. The Columban College Hotel & Resort is founded Dr. Susan P. Alegoria, the Dean of the College of Business Administration, with the recommending approval of the school treasurer Fr. Amado S. Censon and Rev. Fr. Daniel O. Presto the school President to the Board of Trustees – Most Reverent Bishop Florentino G. Lavarias, DD, as Chairman of the Board. Hotel now are having a hard time keeping their files in place. The procedure implemented is slow in billing. Manual handling of information may lead to inaccuracy of information because humans are prone to errors. In their reservation transaction there is a problem in shifting of schedules of the staff because the records is place only in the logbook and sometimes the staff is not aware that there is a reservation in a specific room because of it is difficult for them to find the room immediately. The proposed computerization system can reduced if not totally eliminates the errors that will be encountering. This system provides efficient and precise output because of the transaction for computation of bills. Accessing and updating records in reservation can be done with relative. It would then be easier for this company to go about their work with less effort and high efficiency. For Columban College Hotel & Resort, a manual-based transaction is still applied that serves as their primary system & when it comes to their data management which is record keeping and report generating. Such processes are done using logbooks, worksheets, price lists, calculators and a lot of human intervention. By doing so, the company has been encountering human errors such as inaccurate calculation, when turns out to be an inconvenience for them as it requires greater effort and time. To complement the need for capability to control, it is essential to develop an information system that will serve as the company’s backbone. Background of the Study

Columban College Hotel & Resort was built on the premise of putting a Laboratory facility for BSHRM – Bachelor of Science in Hotel and Restaurant Management and BST – Bachelor of Science in Tourism students. After two years of deliberate construction, a five storey, 15 rooms building complete with three star class facilities finally open its doors on April 15, 2004. A team of experts manage and operate the Hotel Laboratory for the students to experience a first class hospitality education, making them equipped and at par with their counterparts. All Laboratory classes/subjects are done in the hotel; Front Office, Housekeeping, Kitchen Operations, Bar Tending/Cocktail Mixing, Baking with Cake Decoration, International Cuisine, Events and Catering Management, and Culinary Arts. These specialized subjects are taught by experts from the industry and with NC II certification by TESDA. The Columban College Hotel & Resort, is the first educational hotel in Zambales and Bataan Provinces, it is located at Barrio Barretto, Olongapo City. It is ten minutes away from Subic Bay Freeport Zone, thus making it ideal for conferences, retreats and other gatherings. Nestled in the nature rich area of the Barrio Barretto with a spectacular view of Subic Bay and the mountains. This hotel and resort features very affordable room rates; one can choose from standard to deluxe rooms ranging from Php. 1,200.00 to Php. 3,600.00. It has function room that can accommodate 200 guests, and dining areas. The swimming pool – a mini –Olympic size pool with kiddy pool with lush tropical gardens and a roof deck overlooking the Barretto campus and Subic Bay will definitely make your stay worthwhile....
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