INTRODUCTION TO THE
Clayton W. Barrows
Professor Department of Hospitality Management University of New Hampshire
Professor Emeritus School of Hospitality and Tourism Management University of Guelph
John Wiley & Sons, Inc.
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PART ONE: PERSPECTIVES ON CAREERS IN HOSPITALITY
CHAPTER 1: THE HOSPITALITY INDUSTRY
1 3 4 5 6 7 10 11 15
What Is Hospitality Management? The Manager’s Role in the Hospitality Industry CASE HISTORY 1.1: A Former Student’s Unexpected Change
Why Study in a Hospitality Management Program? Employment Opportunities Planning a Career The Meaning of Work Employment as an Important Part of Your Education Profiting from Work Experience I Learning Strategies for Work Experience Getting a Job Getting in the Door I Learning on the Job I Other Ways of Profiting from a Job INDUSTRY PRACTICE NOTE 1.1: An Employer’s View of Job Placement—Hyatt
18 18 20 20 24
Employment at Graduation
GLOBAL HOSPITALITY NOTE 1.1: Career Opportunities Overseas
Goals and Objectives: The Strategy of Job Placement The Outlook for Hospitality The Effects of September 11, 2001 I Polarization in Hospitality Service Organizations I Accelerating...
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