Hospitality Perspective

Topics: Tourism, World Tourism Organization, Hospitality industry Pages: 3 (671 words) Published: December 2, 2011
1.Why do people work in the Hospitality Industry?


The Hospitality Industry consists a number of fields within the service industry, including the food and beverage, lodging or accommodation, gaming, entertainment, event planning, theme parks, cruise line and transportation. In addition to these are the fields in the tourism industry like airline and travel agencies. Because of the increasing interest for food and travel of the population, there is also an increasing demand for the work force in the hospitality industry. And because the hospitality industry is a several billion-dollar industry, which mostly depends on the available disposable income and leisure time, people see a lot of big and good opportunities with regard the hospitality business.

2.What is the outlook for the hospitality in terms of the following a.Accelerating Competition

a. Accelerating Competition
The competition across segments has increased dramatically, so as the international competition. This competition within the hospitality industry has led to more emphasis on creating niches and better management practices and will continue to grow and improve over the years.

b. Service
Today, the services of the hospitality industry have extended from food and beverage and accommodation to other services like gaming, entertainment, theme parks, etc.

More and more people are interested of joining the hospitality industry, and are willing to be educated with regards its operation. More over, these people are also and / or will be educated of the proper service that should be rendered to guests. If this will continue, the hospitality industry in the future will have more educated work force, rendering the best services to its guests or customers.

Service is what brings the customers back and what prevents them from retuning. Those establishments that provide excellent services will inevitably lead...
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