Hospit
1. List some of the important organizational and service factors that the executives of ABC Management should consider before responding to the owners of the three mid-range service properties.
Hotels that are mid- range (350-500 rooms) will need a room manager to supervise the department, another manager for the food and beverage department and supervisors in the subdivision under the food and beverage department. Also, sales & marketing manager, and a director of human resources. Other hotel service and organizational factors should also include an executive housekeeper and supervisor of catering as part of the management team. Some of these positions may be limited as some of them can be done by a single manager. I am a strong believer in department heads. This way one person is in charge of each component of the hotel, and someone can be held accountable. Considering that they are taking in three hotels with a range in size of 350-450 rooms each, it would be best to consider department heads for more control and organization.
2. Create an organization chart that ABC Management could use to identify management positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each management position’s primary responsibilities.
3. Create an organization chart that ABC Management could use to identify front office positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each front office position’s primary responsibilities.
Hotels are doing the same thing with room rates on their websites. On their websites, you'll see a $300 room next to an $89 room. You may grab that $89 offer (which looks comparatively great), rather than shop elsewhere and find that the $89 room can be had for only $70 at another site.
Another thing to keep in mind: Many of the best deals are coming at the "last minute." People who are taking trips are making them
Hotels that are mid- range (350-500 rooms) will need a room manager to supervise the department, another manager for the food and beverage department and supervisors in the subdivision under the food and beverage department. Also, sales & marketing manager, and a director of human resources. Other hotel service and organizational factors should also include an executive housekeeper and supervisor of catering as part of the management team. Some of these positions may be limited as some of them can be done by a single manager. I am a strong believer in department heads. This way one person is in charge of each component of the hotel, and someone can be held accountable. Considering that they are taking in three hotels with a range in size of 350-450 rooms each, it would be best to consider department heads for more control and organization.
2. Create an organization chart that ABC Management could use to identify management positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each management position’s primary responsibilities.
3. Create an organization chart that ABC Management could use to identify front office positions for the operation of a 450-room, mid-range service hotel. Aside of the organization chart, briefly describe each front office position’s primary responsibilities.
Hotels are doing the same thing with room rates on their websites. On their websites, you'll see a $300 room next to an $89 room. You may grab that $89 offer (which looks comparatively great), rather than shop elsewhere and find that the $89 room can be had for only $70 at another site.
Another thing to keep in mind: Many of the best deals are coming at the "last minute." People who are taking trips are making them