Health and Social Care Unit 301 Principles of Communication in Adult Social Care Settings

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Assignment 301 Principles of communication in

adult social care settings

Assignment composition

Assignment overview

In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality.


There are two tasks to this assignment.

A Short answer questions

BCase study

This is a summary of the evidence required for the unit.

Assignment 301 Principles of communication in

adult social care settings

Assignment mark sheet

Candidate name Candidate number

Centre name Centre number

| | | Results | |A | Short answer questions | |Total marks available |60 | |Mark Achieved | | | |Passed Y/N | |B |Case study |Passed Y/N |

I can confirm that the evidence listed for this unit is my own work and was carried out under the conditions and context specified in the assessment specification.

Candidate signature Date

I confirm that the candidate has achieved all the requirements of this unit with the evidence listed and the assessment was conducted under the specified conditions and context, and is valid, authentic, reliable, current and sufficient.

Tutor / assessor signature Date

|Quality assurance co-ordinator signature (where applicable) Date | |External verifier signature (where applicable) Date |

Assignment 301 Principles of communication in

adult social care settings


Task A Short answer questions

See 301 question booklet

Task B Case study

You are a social care worker and a service user, Hannah, tells you that she is unhappy taking her new medication. She thinks she does not need it and so she is throwing it away. You know from her care plan that Hannah does need to take the medication regularly and gets confused. Hannah begs you to keep this confidential and not tell anyone especially her daughter, who she sees regularly, as her daughter will be very angry.

Bi How would you explain the term ‘confidentiality’ to Hannah?

I would advise her that the term confidentiality does not actually mean that I can keep secrets for her and that I have to disclose information to my colleagues and sometimes external professionals. I would also have to keep records of any conversations we have . Keeping confidentiality means not discussing information with anyone outside of the social care setting

Bii Describe the possible tensions that may arise between telling others of Hannah’s...
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