Health and Social Care

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Unit 201: Principles of communication in health and social care Ai: four different methods communication are
1. Verbal being able to see the person you are communicating with face to face can help you gauges their response by reading their body language. 2. Witten communication is the most appropriate when detailed instruction are required. When something needs to be documented. 3. Non verbal communication ways of non verbal communication tone of the voice, touch, smell and body language motion. 4. Visual communication is display of information. Like photograph, signs symbols and designs Aii: Identify five different reasons why people communicate 1. They communicate to Passover information to other stuff.

2. To understand the client more
3. To build relationship with the service users
4. To get some awareness of something that might happened before them. So that might be written in the residents care plane. 5. for the care to help the service user with personal care. Aiii: the four reason why observing the other party is important? 1. You will have an idea on other the person is interested in the subject. (matter) 2. To see if he/she understand or you both understanding. 3. You might not even have been briefed beforehand, and the person you are trying to communicate with is deaf, or mute. 4. The person might be in pain and if he/she is there is a block to the communication process and you can also determine that by keen observation. Aiv: explain why it is important to find out an individual’s communication and language needs? A- To find out an individual’s preferred communication methods by asking the client, reading their care plane, ask relatives, ask colleagues, medical notes. B- It is important to find out about an individual’s wishes and preference mainly to get to learn more about their personality. To understand and their desires or needs. To also get to know them better. When we discover more information about...
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