Hdfc Bank Management System

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HDFC BANK MANAGEMENT SYSTEM

COURSE TITLE: MANAGEMENT INFORMATION SYSTEM

SUBMITTED TO: Mrs. THANALAKSHMI

SUBMITTED BY:
G.PRAVEEN (898)
ARUN.P.P (872)
MIYAN (855)
TABLE OF CONTENTS:

Chapter 1:
1.1 Introduction……………………………………………………4 1.2 Identification of Problem………………………………………5 1.3 Objectives………………………………………………………5 1.4 Scope…………………………………………………………...6 1.5 Limitations……………………………………………………..6

Chapter 2:
2.1 Company Profile………………………………………………..7
2.1.1 Overview of Company………………………………………...7
2.2 Project Description……………………………………………..8
2.3 Existing System…………………………………………………10
2.3.1 Information system in HDFC…………………………………..10
2.3.2 Main Services…………………………………………………..10
2.3.3 Management Overview………………………………………...11
Chapter 3:
3.1 System Analysis………………………………………………...12
3.2 Transaction Processing System (TPS)………………………….13 A. Payroll………………………………………………………….14 B. Employee Record………………………………………………14 C. Customer Inquiry………………………………………………15 D. Fund Transfer………………………………………………….16

3.3 Relationship of MIS with TPS…………………………………18
Chapter 4:
4.1 Software Resources…………………………………………….20
4.1.1 Application Software………………………………………….20
4.1.2 System Software………………………………………………21
4.2 Hardware Resources…………………………………………...21
4.3 Other Details…………………………………………………...21
Chapter 5
5.1 Challenges faced by HDFC……………………………………22
5.2 Conclusion……………………………………………………..22
5.3 Recommendations……………………………………………..23

Reference…………………………………………………………...23

CHAPTER 1

1.1 INTRODUCTION:
The project “HDFC MANAGEMENT SYSTEM” deals with the existing and proposed system of information management by the company. Information technology can be a strategic tool in making HDFC more efficient and effective. HDFC can reach more people in more efficient way by implementing right management information system. It creates an evolution in whole world in every business and so in banking system. Now in HDFC with the help of INFORMATION SYSTEM the daily transactions are recorded in branch computers and these branch computers are then connected to the main head office server so in this way they keep their daily process update on daily basis. In fact, IS makes whole process much more quick, simple and reliable. Due to IS employees can easily connect with other branches, customer service gets improved, online banking emerged and lot of others benefits.

1.2 IDENTIFICATION OF PROBLEM:

* The problem was to identify the drawbacks in the existing system of information management by the HDFC Company.

* To determine the pitfalls in the flow of information along various stages of managements.

1.3 OBJECTIVES:

* To identify the existing system of information management by the HDFC bank.

* To identify the flow of information among the various services of the company.

* To determine the usefulness of various information systems available to the company.

* To propose an alternative method to replace the existing system.

1.4 SCOPE:
The scope of the study is identified after and during the study is conducted. This report discus all the activities that the Management Information System perform in our selected organization.
The report explains all the TPS how the transactions are made by the bank, using of these TPS from the new events such as account opening, new allowances etc to the routine work including cash and payments record, updating of records, payroll and the processing of the complaints. These TPS holds all the activities from the manager and employees to the customers.

The report discuses the inbound and the outbound logistics and relate all the processes of TPS used in the bank with the MIS, enabling the bank to provide the quality and satisfactory services to their customers. 1.5 LIMITATIONS:

1) Limited data:
This project just constitutes one part of data collection i.e. secondary. There were...
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