Haste Makes Waste

Topics: Management, Customer relationship management, Customer service Pages: 5 (902 words) Published: July 11, 2010
Appling Post : Asst Bisness Asociates Manager Date of Birth : 26-09-1982
Permanent Address : C/o Mr Jitendra Lal Goswami Krishnanagar , Old Kalibari Lane, Behind magnet Club , P.O. 799001 Agartala, Tripura (west) Academic Qualification

Course
Institute
Year of Passing
% of marks
S.S.C (T.B.S.E) 10th
Netaji Subhash Vidya Niketan
1999
52%
H.S.C. (T.B.S.E)12th
Netaji Subhash Vidya Niketan
2001
52%
Diploma in Hotel Management
D.S.M.S (Durgapur Society of Management Science) AICTE
2004
51%
MBA (Retail Mgmt & Operation Mgmt) – Perusing

ISBM (Indian School Of Business Management &Administration)
Chennai Branch-Aprvd by Govt of Maharashtra & Indian Distance Learning Council 1st Year

Technical Skills

Software
Shopper(software)

MS Office, Windows 2003, FOX-PRO

Proficiency Level
Proficient

Proficient

Career Synopsis

Goal Oriented (HOSPITALITY) professional with 4 years experience in Fast Food Retailing(F&B Operation Dept) within diverse and competitive markets. Out-standing performer in delivering high levels Performance through team coordination. Exceptional motivator who believes in teamwork with an extensive knowledge in Customer Relationship Management & Hospitality Management. Knowledge in Team, Time and Process management. Providing timely suggestions to the Company Head, for making smooth Operation. Facilitate a team approach to achieve Operational goals, increase productivity and enhance employee morale. Exceptional ability to take up challenges and reap out the best results from those challenges. Career Objective & Strengths

With an extensive knowledge in Hospitality (Retail), I inspire to elevate my position to handle Managerial responsibilities in the Operation sector, dedicatedly working for both the organizational and individual growth. My core competencies comprises,

• Highly accomplished in maintaining long term relationship with the Guest by having an excellent Hospitality Service. • Goal-Oriented team leader who believes in team work selective performance levels, & specially focus to team member problem & motivate them. • Quick decision maker with innovative operation techniques in sales. • Excellent skills of handling situation with full of ease and prompt decision making abilities. • Outstanding capacity of organizing the team and their activities. • Capability to drive the business through strategic planning and comprehensive analysis on the market dynamics.

Achievement
Dominos Pizza India Ltd- As A Associate Manager- Indranagar ,Bangalore , 2007 achieved highest Sales.

Industrial Training

Name of the company:Narangs International Hotels Ltd.,
Unit:Ambassador Sky Chef
Location:New Delhi
Designation:Industrial Trainee
Duration:6 months (6th May 2002 to 6th Oct 2002)
Job Profile: 3 months (Operation) - I learn how to maintain the operation sector. Learn pattern of food packaging. Learn to handle the inbound sector.
3 months (Production) - Learn kitchen section (Cold section-Salad area, Bakery, butchery section. Learn different types of cutting in vegetables.

Industrial Work Exposure

1. Name of company:B&M Hot Breads Pvt,Ltd, Oriental Grp of cuisine Unit: Hot Breads (Don Pepe)
(Authentic Fine Dine-Mexican Restaurant) Branch : ECR Road, Uthandi. Location:Chennai
Designation:Asst Manager.
Duration : 1May2009-Still Working. Job Profile :Handling entire out let operation. Checking the breads product and taking care of the cake order quantity. Making all necessary action plans for sales improvement. Party...
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