Happy Valley Case
Executive Summary
Camp Happy Valley is a summer day camp which is located in London, Ontario. It formed in 1965, and as a not-for-profit organization. Camp Happy Valley engages in create a positive and safe atmosphere for children to increase their experience. Sue Johnson is the director of this camp and work for hiring the super staff team. Adam Cameron is the programmer for Happy Valley. The process of hiring and training staff was low efficiency, and the camp’s morale was depressed. Camp Happy Valley needs to make some decisions as soon as possible to improve this situation.
There are three problem areas faced by the Happy Valley. First of all, the process of hiring staff for Happy Valley is ineffective. Another problem area is that the process of training staff is too tedious and no organization. Lastly, ineffective management is also a problem category.
Firstly, the procedure of checking reference new candidates was too complex. This is a lack of fit between organizational process and people. Meanwhile, many employees felt the process of training was so boring. There is a lack of fit between organization process and people. Finally, the span of management is out of control. This is a lack of fit between organization structure and tasks.
The Happy Valley was required to achieve three goals to promote efficiency. First, Happy Valley needs to improve the procedure of hiring staff. Second, Happy Valley needs to create a positive and interesting process of training. Third, the Happy Valley needs to change the unreasonable structure of staff assignments.
There are three alternatives suggested to address the problems. The first alternative is that Happy Valley needs to make a complete plan to use an organized process to hire staff. Another alternative is to simplify the administrative tasks, and change the procedure of training to let it becomes more interesting and useful. The third alternative is to optimize the management structure of Happy Valley.
Camp Happy Valley is a summer day camp which is located in London, Ontario. It formed in 1965, and as a not-for-profit organization. Camp Happy Valley engages in create a positive and safe atmosphere for children to increase their experience. Sue Johnson is the director of this camp and work for hiring the super staff team. Adam Cameron is the programmer for Happy Valley. The process of hiring and training staff was low efficiency, and the camp’s morale was depressed. Camp Happy Valley needs to make some decisions as soon as possible to improve this situation.
There are three problem areas faced by the Happy Valley. First of all, the process of hiring staff for Happy Valley is ineffective. Another problem area is that the process of training staff is too tedious and no organization. Lastly, ineffective management is also a problem category.
Firstly, the procedure of checking reference new candidates was too complex. This is a lack of fit between organizational process and people. Meanwhile, many employees felt the process of training was so boring. There is a lack of fit between organization process and people. Finally, the span of management is out of control. This is a lack of fit between organization structure and tasks.
The Happy Valley was required to achieve three goals to promote efficiency. First, Happy Valley needs to improve the procedure of hiring staff. Second, Happy Valley needs to create a positive and interesting process of training. Third, the Happy Valley needs to change the unreasonable structure of staff assignments.
There are three alternatives suggested to address the problems. The first alternative is that Happy Valley needs to make a complete plan to use an organized process to hire staff. Another alternative is to simplify the administrative tasks, and change the procedure of training to let it becomes more interesting and useful. The third alternative is to optimize the management structure of Happy Valley.